PERFUME-E-STORE officially presenting Perfume Manufacturers, companies and Brands Owners. We strongly advise all our clients to refer to the official websites of these perfumes; it’s the best place to learn more about the products you are interested in or willing to purchase.
PERFUME-E-STORE Terms and Conditions
PERFUME-E-STORE owns and operates this store. Herein terms and conditions govern your relationship with us, Please read it carefully. Spending 2-3 minutes in reading now, saving us hours later..
By purchasing from our store, you are fully aware and totally agree with all of our terms and conditions, in addition to eBay general policy.
As may be updated by us from time to time, You should check this page regularly to take notice of any changes we may have made to our terms and conditions.
Packaging and Shipping:
We take great care packaging every item to ensure safe shipment to you. Shipping fees include postage fees, exporting fees and packaging costs. Once we have received your payment cleared, your order will be processed by our professional team.
Unless there are exceptional circumstances all products will be dispatched within 3 working days after receipt of payment. Fridays & Saturdays are NOT working days in United Arab Emirates. We provide tracking number for all our shipments. However, for security reasons and depending on the courier policy, we may not provide your shipment tracking number until your package arrives to the destination country and gets cleared from customs.
Shipping to Worldwide:
We are doing our best to reach our clients all over the world. If you are located in the excluded countries list, contact us now to learn more about alternative delivery methods.
(I) Providing a valid Phone number is obligatory:
We will arrange for the products to be delivered ONLY to the shipping address indicated in your order. Make sure your eBay shipping address is updated and a valid phone number included. All our couriers require signature on delivery. We are not liable for any delay in delivery, lost or returned items caused by providing invalid phone and/or shipping address. If your package returned to us, you have the responsibility to pay re-shipping fees in full. For free shipped items, the re-shipping fees will be calculated as per the returned shipment’s courier quotation.
Sold items delivery is estimated to be within 15 to 23 working days from the date of payment receipt. Fridays & Saturdays are NOT working days in United Arab Emirates. Any delay in exporting/importing customs clearance is out of our control.
(II) Customs Import Duties:
Most countries are not applying fees for small packages, but if any, please note that importing duties, taxes and customs fees are the buyer's responsibility, they are NOT included in the item price or shipping costs. Check with your country’s customs office to determine what these additional costs. These charges are normally collected by the delivering freight (shipping) company or when you pick up the item. Do not confuse them as additional shipping charges.
(III) Express Shipping:
Customers should contact us BEFORE placing their orders to check the availability of Express service to their countries (Express shipping rates apply).
Returns are permitted only if the item is not as described (eBay store return Policy).
Returns must be initiated by the buyer within 3 working days of the delivery date. Item must be new/unused and in its original package. Once the item is opened or used, it will not be eligible for return.
We will accept return for an even exchange if a replacement is available. Otherwise, we will process a full refund of the selling price amount. Shipping fees (if any) will NOT be refunded.
For your safety and confident, we accept payments via PayPal ONLY. You can also pay with your Visa card or MasterCard via PayPal checkout system, No registration is required.
The agreement between the buyer and PERFUME-E-STORE:
Once we receive your payment, it is a confirmation that you have carefully read, understood and agreed to all PERFUME-E-STORE terms and conditions mentioned herein. This agreement is valid for items sold in eBay USA, UK, Canada and entire eBay sites, and all transactions and payments received via PayPal.
Be Right, Know Your Consumer Rights
We are located in United Arab Emirates, and we know your rights as a consumer. We quote the highlights of the charter.
Our Commitment to You: •We will treat you with courtesy, respect and a smile •You will receive high standards and fair service •We will cater to your needs professionally and to the best of our ability •We will provide our services through a helpful and knowledgeable team that is understanding and capable of answering your questions •We will provide you with service requirements, realistic expectations and completion times for each service •You will be attended to in a timely manner •We will provide you with accurate information and error-free service •We welcome your feedback and suggestions to serve you better.
Your Commitment to Us: •Appreciate efforts of the staff members at your service and treat them with mutual respect •Provide the supporting information required to complete a service •Inform us immediately of any changes to information provided or in case of error •Inform us immediately of any changes that may affect service provision •Respond in a timely manner to queries of staff to ensure timely service and quality.
Positive feedback is important to us. If you have any problem with your purchased item, we appreciate if you contact us first. We will do our best to work it out; our first priority in PERFUME-E-STORE is your satisfaction.
Our feedback profile is managed by an automated program (eBay Feedback Pro); it will leave you a positive feedback automatically once we receive your positive feedback.
Posting or threatening with a negative feedback will not help you to get more than your rights; you will not unsettle our clients trust, terms and conditions are clear and this is a firm policy in our store.
Blocked Members List:
In order to keep our eBay store safe environment for thousands of our loyal clients, we are applying very strict rules on our staff, including Sales representatives, Customers Support, and web masters.
On the other hand, we protect our staff from bad behaved buyers. We have created an intelligent blocking list that is being updated daily. This members’ blocking list includes 100’s of eBay members who are unwelcomed because of their suspected activities as blackmailers and deceitful persons.
If you want to avoid being blocked on our store, we strongly advise you to contact us FIRST in case of any problem before contacting eBay or PAYPAL resolution center. We will offer the best to work it out. Relevant members will be permanently blocked unless they proved otherwise. If you feel that you were blocked unfairly you may contact us and request to investigate facts again.
We supply perfumes in competitive wholesale prices. If you are interested in a product that is not listed in our eBay store, contact us now!! We guarantee the best price in the market.
PERFUME-E-STORE is one of “Five Stars L.L.C group” partners. It was established in United Arab Emirates in December 2009. We offer exclusive premium perfumes lines manufactured in United Arab Emirates and GCC countries. Through our store you can access a large collection of professionally selected perfumes. Shopping on the web has never been easier; with PERFUME-E-STORE you can place your order safely, and let us care about the rest!
All items in PERFUME-E-STORE are original, genuine and authentic. We are officially presenting many perfume companies and we are authorized to resell their products. These products go through an extensive quality control process before they are available for shipping. Buy with confident, PERFUME-E-STORE is the best trading partner to trust.
It is simple; we choose for you premium genuine perfumes and offer them at extremely affordable prices. With PERFUME-E-STORE, you only pay for your purchased items and shipping fees that have been carefully calculated with no extra or hidden charges. Our aim is your satisfaction. Our professional sales representatives spend hours to take care of all the details, letting you focus on choosing the best of our products.
If you have any inquiries about any of our products and/or the terms and conditions, please contact us!
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