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Picture Information

New-Busy-Buddy-Tug-A-Jug-Treat-Dispensing-Dog-Puppy-Toy
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Details about  New Busy Buddy Tug A Jug Treat Dispensing Dog Puppy Toy

New Busy Buddy Tug A Jug Treat Dispensing Dog Puppy Toy

Seller information

100% Positive Feedback
Registered as a business seller

Item information

Item condition:
New
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More than 10 available / 670 sold
Please enter a quantity of $qty_dummy$ or less Please enter a quantity of 1 Purchases are limited to $qty_dummy$ per buyer Please enter quantity of 1 or more Please enter a lower number Choose quantity that is less than $qty_dummy1$ or equal to $qty_dummy$ You can only choose quantity that is equal to $qty_dummy$
Price:
£6.98
Postage:
Free Economy Delivery | See details
 
Item location:
Bristol, United Kingdom
 
Posts to:
United Kingdom
Delivery:
Payments:
International postage and import charges paid to Pitney Bowes Inc. Learn More
Returns:
Returns accepted See details
Protection:
eBay item number:
350456521725
Seller assumes all responsibility for this listing.
Last updated on  06 Mar, 2012 12:34:02 GMT  View all revisions
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Item specifics

Condition:

New

Item Sub-Type:

Treat Dispensers

Colour:

Burgundy

Material:

Plastic

Busy Buddy

 

 
Click Images To Enlarge


Description:

Provides a multi-sensory appeal to keep dogs interested and motivated to play. Use the Tug-a-Jug to play games, teach training commands or feed meals. Treats dispense as the toy is tipped, tugged and rolled.

Product Sizes

Xtra Small < 20 lbs.
Suitable for: Miniatures, Terriers, etc

Medium 20 - 50 lbs.
Suitable for: Beagles, Shelties, Spaniels, etc

Large > 50 lbs.
Suitable for: Goldens, Rotties

Use drop down box above to select Required Size and see prices.



 

 

Payment Policy

    • PayPal is now our payments processor.
    • What is PayPal
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      Every day, in 190 regions, and in 24 currencies, millions of people (84 million active PayPal accounts and counting) can pay and get paid faster and safer with PayPal.

 

Shipping Policy

  • Delivery Most products ordered before 3pm weekdays will be dispatched on the same day. With our new Tracked Royal Mail postal system deliveries should arrive to UK mainland addresses within 3 days. If your item is not with you by the 5th day please contact us so we can trace your delivery.

    International. Most international deliveries will arrive withing 5 - 7 working days. If your delivery has not arrived after 10 workings days please contact us so we can track and trace the progress of your delivery.

Returns Policy

  • Return policy Faulty Goods You have seven days from the date of receipt of your goods to inspect them for faults. If the goods are faulty you should contact us either by phone or email within the seven days quoting date of order and order number. We will collect the faulty goods for inspection and replace them at our cost. You also have the right to claim costs associated with faulty goods such as phone and postage costs. Damaged goods must be notified on the original delivery note. For non faulty goods which arrive back to us  we reserve the right to charge for carriage costs.

    Unwanted Goods  Orders may be cancelled within 7 working days without giving a reason. The customer is responsible for all charges incurred returning goods, which will differ from that of the delivery charge. All other monies paid will be refunded within 30 days, The 7 day cancellation period will commence on the day following  the customer receives their order. Goods must be returned in the same condition as delivered, therefore cellophane protection should not be removed and goods not cut or drilled. Boxed items must be returned complete, not part used. After 7 days a 25% handling charge will be applied to all returned goods.

Terms & Conditions

Our success has and still does come from customer recommendations.

Please note when you receive your goods you must check them for damage before you sign for them. Once signed as received in good condition claims for damaged goods are not covered by our carrier’s insurance company (signing unchecked will not cover you). We will contact you the day your delivery is being despatched to confirm its packed and it is on the carrier most deliveries 98% will arrive on time Always check your deliver for damage when it is delvered before signing, all goods sent by us are insured against damage until you sign, signing unchecked does not cover the delivery against damage.

Do not book your builder untill your materials are on site as some deliveries do go wrong and we are unable to compensate you for your builders time. For deliveries to Islands around the UK excluding Ireland there may be a extra delivery charge requested by your local carrier that delivers in your area. 

Storage We send products wrapped in protective packaging to avoid damage. When the delivery has arrived you need to remove the outer packaging. Do not store plastic products in the packaging or inner bags in direct sunlight this will avoid damage to the products due to over heating

Stock Shortages In the event we have a stock shortage we will (unless advised otherwise) arrange an alternative product this helps to reduce waiting times when some products are not available with some products we will send you the next biigest available size which may require cutting to size on site.

Handling complaints We at Master plastics are committed to complete customer satisfaction. In seven years of trading we have had very few complaints however if you need assistance of any kind you can contact our customer service dept between 9am and 4pm on any week day by telephone on 01179 714433

Should you have a complaint about any aspect of our service, goods or delivery times please contact us by email or telephone. We will respond to any complaint within 3 working days. In most cases we resolve the problem during your initial phone call.  

All complaints will be dealt with in a, Fair, Confidential and effective manor. Person responsible for logging complaints and reviewing them: Claire Beer.

You statuary rights are acknowledged by Master Plastics however we can not except responsibility for failure to deliver your goods on time. We always do our best to deliver to you on time as agreed normally with in six working days however we do not guarantee to deliver and we can not accept any responsibility for any losses you may incur due to late or none delivery.

We also reserve the right to deliver as quicker than six days when ever possible. 

Unsolicited e-mail We will NOT give your email address to any other company. We will not send unsolicited email to consumers unless you have first given your consent. You can ‘opt in’ to receive emails detailing new products and special offers .

Customer support and service You can contact us by email or by phoning (0117) 9714433 between 8am – 5pm Mon to Friday and 8am – 12 noon on Saturdays. Calls charged a normal cost.

If you feel a site blatantly tricked or mislead you in any way please let us know so we can take appropriate action. All sizes given are approximate manufactures terms and condition will apply to the installation of certain products many products on this site carry a manufactures 10 year guarantee this is supplied by the manufacture and not by Master Plastics.

The terms and conditions do not affect your statutory rights as a customer.

Please check your goods when they are delivered as once you have signed for them we can not exchange damaged goods or replace missing parts delivery notes are sent with all orders.

Deliveries To UK Islands. For deliveries to Islands around the UK excluding Ireland there may be an extra delivery charge requested by your local carrier that delivers on your aIsland. These charges are extra to the charge on our site, our charge only gets the delivery to the mainland port in some cases.

Privacy Your details are safe with us. Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) We collect information about you for 3 reasons: firstly, to process your order and second,
to provide you with the best possible service and third to keep you informed.

The type of information we will collect about you includes:
your name
address
phone number
email address  credit/debit card details


We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information
that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security
policy and the law . If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening.  The information collected in this way can be used to identify you unless you modify your browser settings.  If you have any questions/comments about privacy, you should email 


© Copyright 1999-2011,Master Plastics (SW) Ltd all rights reserved worldwide. Many of the images we use do not belong to us. In many cases we have a written license that allows us to use the pictures.do not copy or link directly to them. The average undisputed legal cost for copying a picture without consent now stands at £30K and above If you want to use a picture contact us so we can seek permission where necessary on your behalf. Fees may apply.

Gurantee

 

Warranty.

We are approved Busy Buddy direct distributors your purchases through us will be covered by there guarantees. We keep your purchase details on file so you can get back to us at any time during the guarantee. period in the unlikely event your product has a fault. To qualify for the full period of guarantees you may need to register your product with the manufacture. Full guarantee details come with the product.

Warranty covers the replacement of parts or at the company's discretion the replacement of complete product. Warranty only covers manufacturing defects and does not cover consumer misuse or damage. Products must be from recognised retailers receipts will be required as proof of purchase. Goods sold as new but not from registered dealers on Ebay may not be covered by any guarantee. 

About Us

Business Seller Information
Master Plastics SW Ltd (Established 1994)
The Distribution Centre
Small Street
St Philips
Bristol
BS20SQ
United Kingdom
 
Open Monday - Friday 8 - 5pm.
 
Company Registration Number: 02947652
Value Added Tax Number: UK 650409162
We provide invoices with VAT seperately displayed with all orders


Business seller information

Master Plastics SW Ltd
Company registration number: 02947652
VAT number: UK 650409162
I provide invoices with VAT separately displayed.

Returns policy

Return policy details
Faulty Goods You have seven days from the date of receipt of your goods to inspect them for faults. If the goods are faulty you should contact us either by phone or email within the seven days quoting date of order and order number. We will collect the faulty goods for inspection and replace them at our cost. You also have the right to claim costs associated with faulty goods such as phone and postage costs. Damaged goods must be notified on the original delivery note. For non faulty goods which arrive back to us we reserve the right to charge for carriage costs. Unwanted Goods Orders may be cancelled within 7 working days without giving a reason. The customer is responsible for all charges incurred returning goods, which will differ from that of the delivery charge. All other monies paid will be refunded within 30 days, The 7 day cancellation period will commence on the day following the customer receives their order. Goods must be returned in the same condition as delivered, therefore cellophane protection should not be removed and goods not cut or drilled. Boxed items must be returned complete, not part used. After 7 days a 25% handling charge will be applied to all returned goods. Made to measure goods are excluded from this clauses. Non Delivery If whole or part of your order is not delivered you must contact us within seven days of receipt either by phone or email quoting order date and order number and we will resend the items immediately for next day delivery. If however we are unable to send the goods and you need to purchase the items locally we will refund the cost plus the difference (within in reason) if more expensive elsewhere. © Copyright 1999-2006, Master Plastics (SW) Ltd all rights reserved worldwide. Many of the images on this site do not belong to us do not copy or link directly to them. Contact us so we can seek permission where necessary on your behalf.
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.

Questions and answers about this item

No questions or answers have been posted about this item.




07487
Seller assumes all responsibility for this listing.

Postage and packaging

Item location: Bristol, United Kingdom
Postage to: United Kingdom
Domestic dispatch time
Will usually dispatch within 1 working day of receiving cleared payment[newWindowTxt].
VAT price: 20.0% (included in the listed price).
If you have questions about this VAT, please contact the seller. The actual VAT requirements and rates may vary depending on the final sale.

Payment details

Payment method Preferred/Accepted  
Credit or debit card through PayPal
PayPal preferred
 
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