This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Details about New Haynes Manual Ford Focus 01-05 Car Workshop Repair Book 4167
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Faulty or damaged goods:
You may return an item which has been received damaged or genuinely faulty for a replacement or refund. Before returning any item(s) please Contact Us to arrange the return.
We will provide you with return documentation and prepaid postage returns label enabling you to return the item to us free of cost to yourself.
If the goods returned as damaged or faulty are found to be in perfect condition and proper working order, you will be offered the option of returning the item to you at cost of carriage or reasonable carriage costs will be debited from your refund.
Incorrect Item or not as described:
You may return an item which was incorrectly sent to you or not as described in the advert for a full refund. The refund will be issued once the item has been received and verified as incorrect. As with faulty or damaged goods, please Contact Us first and the same process will apply.
Under distance selling you have the statutory right to return any item within 30 working days of receiving it for a full refund. The refund will be issued once the item has been received and processed and within a maximum of 30 days. We do not refund any associated postage costs with unwanted items including return postage. There are exclusions to this right and they are listed separately below.
Items should be returned in "as supplied" condition, complete in all packaging and sent in protective postage bag. Remember we cannot refund or exchange an opened/used item unless it is damaged, faulty or incorrect.
You should return the item using the cheapest tracked service available as we cannot be held liable for items lost in the postal system. You should include in with the item the following information:
- Reason for Return
- Telephone Number
- Order or Invoice Number
- If you prefer a refund or exchange for another product
Under Distance Selling Regulations you have the Statutory Right to return any item within 30 working days of receiving it for a full refund, however this right excludes certain items and services namely goods made to the customers specification.
As all our Tailored Floor Mats are made to order to the customer's vehicle, colour and quality specifications, they cannot be returned under the Distance Selling Regulations. We will of course deal with any faulty products as mentioned above however we will not accept returns for Tailored Floor Mats where the customer has ordered the wrong Floor Mats for their vehicle, isn't happy with the colour match, hasn't read the product information to understand fixings & fittings information (this list is not exhaustive but covers most common reasons). If you have any doubts regarding ordering the correct set then please Contact Us before you order and we will be happy to help you get it right.