New Ladies Plus Size Jersey Mixi Maxi Dress Womens Long Dip Hem 16 18 20 22 24

Available in Aqua, Black, Blue, Coral and Fuchsia.

Sizes available are UK 16, 18, 20 and 22/24.

The approximate size guide for the product when laid flat is as follows:

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POSTAGE OFFER UK ONLY

Purchase more than 1 item and only get charged £2.99 for the delivery of all your items (UK ONLY)

Buy as many as you want, the delivery on all other items is FREE!

You have 3 days in which to make all your purchases and pay for them. Anything purchased after the 3^rd day doesn’t get included into the offer.

Offer applies to UK only

We do deliver Internationally please see below.

TERMS OF SALE

Please read and be familiar with our T’s and C’s before placing your order. The full policy details are available below the FAQs.

FAQS

Orders

Q. Do you offer UK Next Day delivery?

A. Yes we do. UK Next Day Delivery costs £4.75. All order placed before 3pm will be dispatched the same day.

Please note that any UK Next Day Delivery orders placed before 3pm on a Friday will not be delivered until the following Monday

Q. Can I change my order?

A. If you would like to make a change to your order we will do our best to make that change providing we have not started processing it. Please note that we cannot guarantee this.

Q. What forms of payments do you accept?

A. We ONLY accept payments through PayPal. We do not accept cheques, postal orders cash payments or Bank Transfers. Please DO NOT send cash in the post. All payment must be made within 7 days of purchase to avoid eBay opening an Unpaid Item Case.

Delivery

Q. Do you deliver outside the UK?

A. Yes, we do send our products internationally using, Royal Airmail International Signed For. (The parcels will be tracked up to the point of leaving the UK, not after. The customer does not need to sign for the parcel). Please click on the ‘See all Detail’ link under the postage charges. Please note that the £2.99 promotional shipping offer does not apply on deliveries outside the UK. We do not ship to Argentina. For FULL detail see the International section below.

Q. How long will it take for the parcel to reach me?

A. Please note that during busy periods these times may increase slightly. For UK customers if you require your parcel urgently we suggest using UK Next Day Delivery.

Q. I have not received my item?

A. UK – If you haven’t been given one, we can provide you with a tracking number (if your parcel was dispatched with one). If you are still unable to locate your parcel we need to wait up to 15 working days after posting before our couriers allow us to declare the parcel lost and reimburse you. So please contact us again after 15 working days if your parcel still hasn’t arrived.

International customers need to wait up to 20 working days before the parcel is declared lost.

You MUST make us aware of any parcels not delivered within 50 days of purchase (UK and International). After this time period we are unable to trace the parcel for you and we will not be able to refund you either.

International buyers will have to wait for a maximum of 20 working days for the parcel's delivery.

Q. What happens if my parcel is delivered when I am not at home?

A. If you are not at home when your parcel is being delivered, the courier driver will either:

Leave the parcel in a secure location, leave the parcel with a neighbour or take the parcel back with them. You will be left a card advising you of what has been done.

Q. Can my parcel be delivered on a Saturday?

A. Some parcels may be delivered on a Saturday, but we cannot arrange or guarantee this.

Returns & Exchange

Q. What is your Returns Policy?

A. We are happy to accept returns within 14 days of the purchase date as long as the product is not worn/used and has all tags attached.

Please note once we have received the return it can take up to 4 days to process.

Please see the Returns & Exchange Policy for the FULL details. Please read full details before returning.

Q. I would like to exchange my item?

A. We are happy to exchange the product for different sizes or colour within 14 days of the transaction date as long as the product is not worn/used; with all tags attached. We are not able to exchange for a different product and you will be requested to return the item for a refund and place a fresh order instead. Also, a further postage cost will be applicable. Please contact us before sending the item back.

Please note once we have received the exchange it can take up to 4 days to process.

Please see the Returns & Exchange Policy for the FULL details. Please read full details before returning.

Q. I have received a faulty/damaged/incorrect item?

Please check your items once you receive your parcel. We must be notified of any faults/damages/incorrect items within 7 days of receiving the item. We will not accept faults/damages/incorrect item back after this period. Please notify us and we will ask you to return the item to us and subject to stock availability we will either offer you an exchange or refund. We recommend that you post the item back to us using Royal Mail 2^nd Class Delivery. Once we receive the item we will reimburse you for this postage cost. Unfortunately we are not able to arrange collection for the parcel or pay for the postage of the parcel up front. Once we receive the parcel we will reimburse you.

Other Enquiries

Q. Do you deal in wholesale/bulk buys?

A. We deal in both wholesale and bulk buys. Please do not hesitate to contact us on info@asfashiononline.co.uk for any wholesale queries.

DELIVERY

Most of our items are shipped via Royal Mail 1^st Class Recorded Delivery and require a signature for delivery, but not all. You will receive your items within 2-3 days of dispatch. When your item is dispatched you will be sent an email notification. Items are not dispatched on the Weekend and Bank Holidays.

If your item has been sent Recorded Delivery it will need to be signed for, if you are unable to receive your delivery, you will be left a calling card. The calling card will provide you details of how you can arrange for your parcel to be redelivered. If you don’t arrange for it to be collected within seven working days, the parcel will be returned to us. We will then require you to pay the postage to re send the parcel out.

If in the unusual circumstances your parcel can’t be located by Royal Mail, they do not declare it lost till after 15 working days. Only after this time period will we be able to refund you the cost of your item.

RETURNS & EXCHANGE

We are happy to accept returns within 14 days of the payment date as long as the product is not worn/used; with all tags attached. Please notify us before returning the item. A copy of the invoice should also be included with the parcel for the returns to take place effectively. However, we do have the right to reject your return request if we believe that the product has been worn, misused or has exceeded the 14 day limit.

Once we receive the item in perfect condition, a refund will be issued directly into the PayPal Account minus the original postage paid. Please note once we have received the return can take up to 4 days to process.  Please note we will not cover the cost of returning the items to us unless they are damaged/faulty/incorrect. Please contact us before sending the item back. Returns should be sent to: Digital Dress Ltd, asfashion online, Unit F, Hunter Terrace, Fletchworth Gate Ind Est, Coventry, CV5 6SP.

We are happy to exchange the product for different sizes or colour within 14 days of the transaction date as long as the product is not worn/used; with all tags attached. We are not able to exchange for a different product and you will be requested to return the item for a refund and place a fresh order instead. A copy of the invoice should also be included with the product for the exchange to take place effectively. Also, a further postage cost will be applicable. Please contact us before sending the item back.

CONTACTING US & LEAVING FEEDBACK

If you have any questions, comments or queries, please see the FAQ section at the bottom of the page, if you don’t find the answer you are looking for then please contact us we will do our best to reply to you as soon as possible. Please note that we are closed on Saturday/Sunday and Bank Holidays.

We do reply to all our messages and emails and do not ignore you, if you are not satisfied with your product or shopping experience then please contact us to resolve the issue before leaving a negative/neutral feedback or poor DSR.

INTERNATIONAL SELLING

We also send parcels internationally via a service called Royal Mail International Signed For. The parcel will be tracked up to the point of leaving the UK but not after that. You will not be required to sign for the delivery. We do not ship to Argentina.

To find out prices, please click on ‘See all Detail’ under Postage.

To learn more about duty please see our Import Duty section below

INTERNATIONAL SIZE CONVERSION CHARTS

Please note that this is an approximate guideline to help you decide

INTERNATIONAL CLOTHING SIZE CHART

INTERNATIONAL FOOTWEAR SIZE CHART

IMPORT DUTY

If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order to avoid any surprise charges.

Please also note that if you are purchasing from the UK and having your parcel delivered to another EU State then there no taxes applied.

Current EU member states include Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK.