All our Items are Authentic. We are very careful about our suppliers to ensure that the item you receive is manufactured by the company that brands it.
We Accept Paypal, Visa, Mastercard, and Discover(by phone). Payment is required within 3 days of the close of an Auction. If payment is not received and we have not received a message explaining special circumstances we will re-list the item and report as a non-paying bidder.
For Buy it Now:
We accept Paypal, Visa, Mastercard and Discover(by phone) .
International Customers: Customs, Duty, VAT and other importation fees are not included and are the responsibility of the buyer. A phone number must be provided for shipping purposes. The post office will not allow us to process the postage without it. If you do not have your phone number listed with ebay we will contact you for your phone number, your shipment will be delayed until we have a contact phone number.
International Shipping Times: International shipments can take some time to be received.
*International First Class Mail has no guaranteed time frame. It is the most cost effective method, and we ask that if you choose this method to please be patient. Tracking does not go outside the United States
*International Priority Mail is between 6-10 days. Tracking information does not go outside the United States.
*International Express Mail is between 3-6 days and does provide tracking all the way to your location in most countries.
International Insured Shipments: We do insure most international packages. You will receive an email from our insurance carrier letting you know that we have insured the package. If the package is lost or damaged your cooperation in filing the claim is required before a refund or reshipment will occur. Insurance Companies in the US do required that the buyer submit documentation in order to complete the claims process. The forms are emailed to you, they will need to be completed and emailed, faxed or mailed back to us to process the claim so that we can issue the refund or replacement for you.
A lost package is considered one that is not received within 21 days. For Damaged items please retain the items as they will be needed for the claim.
Free Shipping- Domestic: Many of our items do include Free USPS First Class shipping (under 13 oz) and for some items free USPS Priority Mail Shipping (over 13 oz). If you would prefer to have your item shipped Priority mail you can request so at an additional cost.
Shipping Address: We ship to the address provided in the PayPal transaction only. We cannot accept address changes via email. We do not take responsibility for shipping to the address provided in the PayPal transaction. We reserve the right to refuse to ship the item to an unconfirmed PayPal address, if we do refuse then we will refund the sale and re-list the item.
Processing/Handling Time: We do our best to process the item for shipment the same day that the payment has cleared. Excluding Sunday's and Holidays. Our normally processing time is less than 1 business day.
Combined Shipping: Each Auction and Buy it Now listing has varying shipping costs and promotions. If the item is listed as free shipping, you can combine that item with other free shipping items. If the auction has a shipping amount listed then the amount of each additional similar item will be listed in the auction. Once an item has shipped we cannot combine shipping charges. On Buy it now listings that require immediate payment, we will calculate shipping charges and refund any over-payments. Combined shipping is calculated at the highest shipping cost first, then the charge for each individual item. If there are a few items that you wish to have invoiced together, please message us and we will gladly remove the immediate payment required feature to allow for a combined invoice. We do combine shipping on international packages, the shipping charges are determined by the final weight of the package and the mail class.
**Pigmentation of the lipstick or other makeup is determined by the manufacturer and any color of lipstick or other makeup will appear differently on each individual. We do not test out the colors. We do want Happy Customers, but we will not be able to refund or replace a lipstick or other makeup because of color choice**
Returns: Please read the return policy for each listing. Our General Return Policy is that we will accept an item as a return if it is resell-able condition for refund within 14 days of receipt. The tags must be attached (it there were tags), item cannot be washed or in any way altered, shoes or slippers must have clean retail soles (not scuffs, dirt, wear signs), The interior of the slippers must also be free of any signs of use. Return shipping is the responsibility of the buyer for a regular return. If the return is due to defect or error on our part we will be responsible for the return shipping charges. Swimsuits and Cosmetics cannot be returned for Health Reasons. We do attempt to check to make sure that our products are Fresh and usable. There are cases were products will slip by as we do carry many different items. In that case we will gladly replace the product with the same or a similar product, or refund if one is not available. Please contact us if there are any issues with the product. We will do what we can to make it right. If there is a reason that you would like to return a non excluded item, you will be responsible for the return shipping and we will issue a refund. There are cases were we will replace a product for you, Please message us and let us know of any problem that you have before leaving Negative or Neutral Feedback.
Information on the Pictures: Pictures used in the auction are used for representation and may not be the one shipped, unless otherwise noted. If we receive 100 of the same item (Color, Style, Etc.) we take one picture and use that picture to represent all items in the lot.
Shipping Price: When bidding on an auction or a buy it now, you accept the terms and conditions listed including the shipping amount charged. We provide our own shipping supplies, rental fees for terminals, delivery to the post office etc. We do our utmost to keep the shipping and handling charges to a minimum. Many of our items include free shipping.
Feedback Policy: If for some reason you do not feel we have performed to your satisfaction please contact us so that we can do what we can to give you 5 Star Service. We strive for a great customer experience.
Legal Disclaimer: We are not representatives of the companies, whose items we are selling, or its affiliates. The items that we are selling were acquired from a reputable company and have the documentation. By listing this item for sale we are not infringing on any rights as stated by the Federal First Sale Doctrine and the Fair Use Doctrine. 17 U.S.C. § 109.
Some of our items come from a close-out warehouse, liquidator, wholesaler or shelf pulls; They may have scratches or sticker residue on package or item itself, some of the boxes might be damaged. We do remove the price stickers from our items, and that will sometimes cause damage to the box. The price stickers are removed out of respect for the companies whose shelves the items were pulled from.
If there is damage to the product we will state so in the auction. We do not have any information regarding the manufacturing date of the items, but we guaranteed our products are in good condition.
If you have any questions at all please ask. We do check our messages often and answer them as soon as we can. We pride ourselves on having exceptional customer service. We prefer that you contact us through Ebay Messaging system. If you would prefer to speak to someone via telephone please message and we will gladly provide you with a phone number.