ALL of our prices are inclusive of VAT. We are a VAT registered company and we provide VAT receipt with every purchase ,you will receive an email shortly after purchase with the receipt and we will also send one copy with the product
Paypal Payments ,we only ship to the address on Paypal. If you require a specific address to ship the order to, please make sure that you enter this in the Paypal confirmation before confirming payment. We will not ship to any other address under any circumstances
Once you place an order, you are binding into a legal contract. So do not buy or bid unless you intend to complete the purchase.
We will pursue all unpaid items for all charges and fees after 5 days of payment not being received.
If you would like to cancel an order please contact us by using the ebay contact seller option or email us on firstname.lastname@example.org . If the item has not been dispatched we will refund and cancel the order.
Payment methods accepted;
UK Sales Paypal, UK Postal Orders, Personal Cheques , also you can use Credit & Debit Cards with Paypal only ,we dont accept payment over the phone
International Sales Paypal only ,We only accept paypal for any international purchase ,no other forms of payment
All payments must be received within 5 working from purchase days unless otherwise agreed with us prior to purchase.
Please make all cheques payable to; Coralgraph Inc Ltd and please include details of your name, address, purchase and eBay ID
Please send the cheques to;
Coralgraph Inc 265 RushGreen Road, Romford. Essex RM70 JL
All Personal Cheques & Crossed Postal Orders will be banked once received and take approx 5-7 days to clear funds. Your items will only be despatched once we have received confirmation of cleared funds.Uncrossed Postal Orders are cashed same day as received and we are able to post your item immediately.Bank Transfer Payments please email us for the details
If you purchase multiple items from us and wish to take advantage of Combined Postage Discounts please request a total price through eBay and wait for us to send you a revised invoice before payment is made.
Orders which are placed and paid for before 4pm are usually sent the same day, except for weekends and Bank Holidays.
All orders placed before 4pm on weekdays (monday-friday) are despatched same day after the payment cleared (except weekends and bank holidays)Shipping, Handling and Insurance fees are not negotiable Item is shipped out in high quality jiffy or maillite bag No direct collection service provided We ship to UK and Worldwide
All items value below £50 are generally posted by Royal Mail's First Class Standard or First Class Recorded Delivery. Royal Mail aim to deliver within 1-3 working days, but do not guarantee this.Items valued over £50 posted by Parcelforce or Citylink /Interparcel ,these order are delivered on the next working day in the mainland UK ,other parts of the UK could take longer ,please check the item listings for more information on the delivery option.Please note we require your telephone number for the courier deliveries in case the courier need to contact you,please forward us after purchasing.
We are happy to post items internationally to most countries Worldwide.
We use Royal Mail Standard services and for the more valuable items we use Royal Mail International Signed For service and also Courier Service for larger and heavier and valuable items .The delivery time for international services are subject of the courier efficiency and it may be significantly longer than UK deliveries
We can only send to your paypal address only. We can not send to any different address other than your paypal address. No exception.If you need post to a different address, please change it on your Paypal account before purchase
Return any item you are not happy with 14 days of receipt for a full refund or for exchange please contact us and return the item back to us and we promise to issue a replacement or refund to you Return item must be in the original package with original invoice In all cases, you must notify us within 14 days. Failure to do so will result in NO REFUND being given and any items received, will be returned to you.Please email us through Ebay Messaging System or email@example.com . You also need to confirm your Name, eBay ID, the eBay Item Number and a brief description of your reasons. Please also state whether you require a Refund or Exchange.You do not have to give any reason for this cancellation but a brief explanation will help us improve the service we offer customers in the future If you cancel in this period your order we will refund the full cost of the item within 30 days. Large and Heavy Items like machinery that it be sent in the original packaging, so please keep all packing materials in good condition for the duration of the warranty period. If the part or product is damaged in transit to us, we will be unable to replace the item or part.Shipping charges are not refundable If for some reason you need to return your purchased goods, please follow the instructions below. Failure to do so may result in us being delayed / unable to refund you quickly and without fuss.You are responsible for taking reasonable care of these goods whilst they are in your control and during the transit journey back to us. The ‘Risk’ remains with you until the goods are received by us. Therefore, please ensure that the goods are properly packaged for the journey so that the risk of damage is minimal If the goods are DOA (dead on arrival), not working correctly or incomplete upon delivery you can return them to us providing you have contacted us immediately and informed us of the problem. We may require information from you about the goods and their condition and you may be given instructions on how to check the goods to help us determine what the problem is and whether the goods should be returned. (See important notice below)