Monday to Friday
10:00am to 4:00pm
If you have any questions about any of our items for sale please feel
free to ask a question Please email us via eBay. Our Customer Service
Staff can only respond to emails from eBay. Emails sent to any other
emails addresses cannot be read by them.
Email response times are up to 2 working days, so please only send 1
email. It will be answered. More emails just slow the response times
If there are any issues or problems please send us an email and we will do our best to resolve the issue.
Due to the large number of feedback we receive each day, we rely on
eBay's automated system for leaving feedback on receipt of feedback
We leave a like for like feedback, e.g. leave us a positive comment and we will reply with a positive comment.
Buyer's returns postage cost is NON-REFUNDABLE. IN ALL CASES, YOUR STATUTORY RIGHTS ARE NOT AFFECTED
For Refund/Exchange of Defective/Faulty goods: Buyers have up to 14 days to notify us of any faults. Buyer is responsible for safe and timely return of goods. * For returns after the initial 14-day period, items will be, at our discretion, either repaired, replaced or refunded and buyer's return postage costs and our original postage costs are, in this case, NON-REFUNDABLE
For Refund of Non-Faulty 'Unwanted' goods/ change your mind: * Buyer must return item within 7 days of receipt. * Only unused and saleable items, complete with original box, instructions and cables (if any) will be accepted. * Buyer's returns postage cost is NON-REFUNDABLE. IN ALL CASES, YOUR STATUTORY RIGHTS ARE NOT AFFECTED
All items returned as faulty will be tested. Once confirmed faulty we will dispatch a replacement item to you. If no fault is found we will return the item to postage costs associated with returning any items are the responsibility of the customer. Please ensure any item returned is sufficiently packaged & postal insurance is taken out to guarantee the return can be tracked.
Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive. To guarantee receipt YOU must return the item by a signed for service; this will provide you with a proof of receipt.
All Returns are processed within 5 working days of receipt at our office. Please ensure you include your eBay user ID, listing number and reason for return; otherwise the refund will be delayed.
All our listings include VAT at the current rate.
All payments received & confirmed before 1pm will be dispatched the same day by the delivery method selected.
Items requiring courier delivery must be ordered before 12pm Requests for courier delivery that involves a sea crossing are subject to a further charge, which we will contact you about if you place an order.
Any order placed using an unconfirmed PayPal delivery address may be subject to checking delays or cancellation.
P&P Explained Our P&P costs include delivery charges, packaging, and handling fees; not just the cost of the postage stamp. To avoid any disappointment please do not bid on our items if you feel at all unhappy about the cost of P&P. Winning an item constitutes your acceptance of this. To be covered by PayPal's Seller Protection Policy we can only dispatch items to your registered eBay address. This is the address you select when completing the eBay checkout process. To have an item sent to an alternative address you must add the address to your eBay account prior to purchasing the item.
Postage and packing costs shown are for standard mainland UK areas only. Additional charges will apply for the following areas. Items sent by ROYAL MAIL: Additional charges to the Republic of Ireland (please contact us for a quote). Items sent by COURIER: Additional charges to Republic of Ireland, Channel Islands, Northern Ireland, Isle of Man, Scottish Islands and all other islands off the mainland excluding the Isle of Wight (no extra charge). Additional charges are determined by location and weight and can be substantial for delivery to any of the areas listed above. If in doubt please get a quote before purchasing
We are not responsible for carrier transit time.
We accepts payment via PayPal (Postage only to address
registered with Paypal), Postal Order, Any Credit/Debit Card (via
Paypal) or direct Bank Transfer.
All our listings include VAT at the current rate.
Change of Address:
Please check your address before purchase we will only post your order eBay and PayPal confirm address if you want us to post different address please change address in eBay before checkout after checkout email for changing of address will not accepted .
eBay buyer and Seller Protection Policy applied
Images shown are for demonstration purposes.
Due to variations in stock received
from our suppliers, volume of sales & items listed the item supplied
may vary from that shown.
If you have any concerns about how item will look compared to image shown please contact us before making payment.
The functionality of the item supplied will always match the product description.