After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
For your peace of mind we can EXCHANGE or REFUND within 14 days of you receiving your order.
If you need assistance the best way to contact us is via e-mail. We aim to reply quickly and look forward to assisting you.
Please read the following before purchase of any item.
For EXCHANGES - If you wish to change the size or style , please e-mail us and confirm the exchange item you want is in stock.
For REFUNDS - We can only refund you the cost of the item. The postage to send it back and the p&p have paid are non-refundable!!
FOR ALL RETURNS:
PLEASE INCLUDE EBAY USERNAME ID WITH ALL RETURNS.
1) All returns and exchanges must be returned in "NEW" condition so they can be put up for re-sale . Items must be in their original packaging with tags and labels.
2) For hygiene reasons all thongs, swimsuits, briefs, shorts must not be tried on.
3) We are happy for you to try on clothing for size (except thongs, swimsuits, panties, shorts) but we are unable to refund any item that has been worn for long periods of time (e.g. on a night out) , smells of perfume or smoke or sweat , has make-up marks , has been damaged or bent. Please ensure items arrive back with is in "new condition".
4) Postage costs to return items to us for exchange or refund are non-refundable.
We aim to process refunds and exchanges within 3 working days from the day the item is received by us.
Thank you for reading and understanding our return policy