Order Acceptance and Processing
All orders are accepted when your payment is processed.
The seller shall have no liability in the event of the goods infringing or being alleged to infringe the rights of any third party. In the event that the goods are or maybe the subject of third party rights, the seller shall be obliged to transfer any such title he has but without prejudice to the rights of a consumer for a remedy in the event of total or partial non-performance.
Delivery of Goods
Changes to the delivery address made by the purchaser after the goods have been handed to the delivery company will incur an additional charge of £15.00. This is the direct cost to ourselves for making such a change.
Delivery dates are approximate and no liability whatsoever is accepted in respect of late deliveries. Do not arrange for a tradesman to install the items until after they have been delivered and checked for damage.
If for any reason expected delivery will exceed 14 days from the date of receipt of order the customer will be informed and given the opportunity to cancel the order.
In certain circumstances where large bulky items are being ordered for delivery to remote locations (such as Scottish Islands) there may be an additional carriage charge. If your order falls into this category then you will be notified of the extra cost and given the option of accepting the extra charge or cancelling your order.
Without prejudice to the statutory rights afforded to consumers under UK law, The Shower Doctor Ltd accepts no liability for any failure to ship products where this results from its inability to do so resulting from acts of god, civil commotion, riots, flood, draught, fire, legislation or other factors outside it's control, or its decision on reasonable grounds not to do so for reasons of suspicion of credit card fraud or similar, provided that it takes all reasonable steps to notify you within fourteen (14) days of order placement that products will not be shipped as ordered. In such cases The Shower Doctor Ltd will not process any payment or will immediately refund any payment made, in full. It is your responsibility to ensure that you order from The Shower Doctor Ltd with sufficient lead time to prevent any loss or disappointment resulting from such non-shipment.
In the event that there is a pricing error on the website, The Shower Doctor Ltd will not be bound to honour any orders received at that price.
Disclaimers and Limitations on The Shower Doctor Ltd Liability
WITHOUT PREJUDICE TO STATUTORY RIGHTS AFFORDED TO PURCHASERS OF PRODUCTS, THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY, AND IN PARTICULAR, THE SHOWER DOCTOR LTD DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT, OR THAT USE OF THE SITE IS FREE OF RISK OF VIRUSES OR OTHER DAMAGE. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
PRODUCTS PURCHASED FROM THE SHOWER DOCTOR LTD AND RELATED SERVICES, WHICH ARE PROVIDED BY THE SHOWER DOCTOR, ARE WARRANTED IN ACCORDANCE WITH LAW, AND NOTHING HEREIN IS TO BE TAKEN TO EXCLUDE OR RESTRICT ANY RIGHTS, WHICH APPLICABLE LAW GRANTS TO CONSUMERS IN RESPECT OF SUCH PRODUCTS OR SERVICES. INDIVIDUAL PRODUCTS MAY BE THE SUBJECT OF ADDITIONAL WARRANTIES OR GUARANTEES GIVEN BY THEIR MANUFACTURERS DIRECTLY. SUCH WARRANTIES ETC. ARE NOT ENFORCEABLE AGAINST THE SHOWER DOCTOR LTD, BUT ONLY AGAINST THE PERSON GIVING THEM.
THE SHOWER DOCTOR LTD ACCEPTS LIABILITY FOR DAMAGE TO PROPERTY WHERE AND TO THE EXTENT THAT IT ARISES FROM THE NEGLIGENCE OF THE SHOWER DOCTOR LTD , OR OF ITS SERVANTS AND AGENTS, UP TO A LIMIT, IN RELATION TO ANY ONE EVENT OR SERIES OF EVENTS ARISING FROM A COMMON CAUSE, OF ONE THOUSAND POUNDS (£1,000).
EXCEPT AS PROVIDED ABOVE THERE ARE NO OTHER WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AND ALL SUCH TERMS ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Returns Policy - Faulty Goods
We will refund the cost of the goods, any delivery charge and the cost of returning the goods to us. Your Statutory Rights are Not Affected.
Checking Goods for Damage and Notifying The Shower Doctor
You agree to open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 7 days of the delivery. If we are not notified of damage within 7 days we are unable to claim from either the manufacturer or the carrier. You agree to indemnify us in full for any losses we suffer as a result of your failure to notify us within 7 days.
The Consumer Protection (Distance Selling) Regulations 2000 / Returns
Since 31 October 2000 UK consumers now have the right to cancel their order within a "cooling off period" which lasts 7 working days from the day after taking delivery. Cancellation must either be in the form of facsimile, email or letter and sent to our address as listed below. If you cancel your order under these provisions then you will be responsible for returning the goods to us in good condition or alternatively you will be responsible for our costs in recovering the goods. You must make sure the goods remain undamaged and unused. The delivery of the goods to you is a separate contract for services and is not covered by the cooling off period; therefore any refund made will not include the costs of delivery of the goods to you.
The Shower Doctor Ltd reserves the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further or better information to enable it to evaluate and/or process the order.
All specifications are approximate only, and the seller shall have no liability in respect of any deviation therefrom.
The Shower Doctor Ltd
11-13, Hailes Park Industrial Estate
Tel: 0131 538 4343
Fax: 0131 477 2623