This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Under the EU Distance Selling Regulations you can change your mind for any reason within 7 calendar days of delivery and we will be happy to provide a full refund if you follow our returns policy. This applies to all sales within the European Union.
You must return the item in new condition, unused and intact in its original manufacturer packaging. If not a minimum restocking charge of 25% of the purchase price will be made or we may return it to you at your cost. You must return the item to us at your cost within 7 days of your receipt of the item.
We will not refund any expedited delivery charges such as Saturday or Guaranteed Next Day. For items delivered outside the mainland UK we will not refund any additional or international postage or return postage costs incurred. Where we collect an item from you, we reserve the right to recover the costs of collection from you.
If you receive an item that is different to what was described, or that is faulty or damaged, please contact us straight away and we will replace it immediately. We will either collect the item or provide an address for you to return it to us. International customers will need to return the item by their own method, we will not refund international postage. We will check all items returned, if we find no fault in the item, we will either send it back to you at your cost, or make it available for your collection.