NordicTrack iFit Powerbell - Muscle Building Kettlebell

RETURNING PRODUCTS Please note that you will be responsible for the cost and safe return of the product. The only thing we ask, is that you inform us in writing within 10 days from the day you receive the goods. All correspondence regarding the return of the product must be addressed to: Fitness Options (Nottm) Ltd Lowmoor Road Kirkby-in-ashfield Nottingham NG17 7LH Or e-mail sales@fitnessoptions.co.uk Please return them in the condition that you received them and in the original packaging. Some of the equipment can be quite large and heavy. Therefore we strongly advise you to retain the original packaging, as to collect this type of product out of its box can cost considerably more. If you require an engineer to dismantle the product then a labour charge will also apply. We will write to you within 21 days of your notification, confirming your cancellation, informing you of a collection date, if required, the cost of collection and the method of collection. We guarantee, unless you have agreed to other arrangements, to collect the products and refund your money within 30 days of you cancelling the agreement. If Fitness Options has arranged a credit agreement on your behalf, this will automatically be cancelled. PRODUCTS THAT ARE NOT RETURNABLE There are certain products, by their nature and usage that cannot be returned. These are; * When you have had goods made to your specification or personalised * Books and magazines * Products that deteriorate or expire rapidly * Goods due to hygiene reasons i.e. heart rate monitors and slimming belts that use perspiration to work, cannot be returned once used. However you have the right to inspect them and return them if unused. FAULTY PRODUCTS Please inform us of faulty products within 7 days. We will arrange for either an engineer to call or offer an exchange. If the faulty goods are to be returned, the returns must be authorised by Fitness Options, unauthorised goods will be refused. You may have to deal direct with the manufacturer. If we cannot remedy the problem to your satisfaction we will refund you in full. WHAT'S NOT REFUNDABLE Installation Charges DELIVERY BY CARRIER All goods will arrive flat packed and require a signature on delivery. If you have requested delivery on a specific date Fitness Options will endeavour to fulfil your request, but because we are using a third party, we cannot guarantee it. Fitness Options will not accept liability for failure to deliver on the stated date. Carriers will not deliver at specific times, however deliveries before 9.00am, 10.00am, 12.00am and Saturday morning can be arranged at a premium. Please contact our sales team on 0115 9736444 or e-mail sales@fitnessoptions.co.uk for pricing. DELIVERY BY FITNESS OPTIONS ENGINEERS We will always try to arrive at the arranged time, however we cannot be held responsible for late arrival due to unusual traffic situations and circumstances beyond our control. We will also try to place the equipment in your required location, but this is not always possible due to the weight and size of the equipment and the access available to us. DELIVERY BY MANUFACTURER If the manufacturer carries out the delivery you may be asked to deal direct with the manufacturer. INSTALLATION CHARGES Unless otherwise indicted these will vary depending on the complexity of the install, the products purchased and the distances involved. Please ask for a quote.