Olly Murs Personalised Pencil Case / Make Up Bag / Clutch Bag + contents

Our gifts are ideal for all those special occasions like Birthdays, Christmas, Christenings, Anniversaries, Wedding presents, Valentines, Mother’s Day, Father’s Day – and the list goes on and on!

Why buy from us?

o        We are a family run business which allows are prices to be very competitive

o        We produce high quality products – check out our feedbacks

o        All our products can be personalised for you, if required, at no extra charge

o        We can add a picture/logo/design/photo of your choice to any of the items - providing it is a good quality .jpg high resolution file

o        We use the best sublimation inks on the market, which produce a quality print which is fused into the surface of the item using heat and pressure so they will not fade, crack or peel off

o        All our material products are fully machine washable at 40 degrees

o       All our mugs are dishwasher proof

o       We use a process called Sublimation Printing which is a very hard wearing and permanent process

o       All the items listed are our own designs using pictures from the internet which are in the public domain

o       Our cushion covers and pillow cases are made on the premises, and made from100% luxury quality polyester silk. They have a stitched border around the edge giving them a professional finish and makes them stand out from all the other suppliers on the internet

HOW TO PERSONALISE YOUR ITEM

Purchase the item using the Buy It Now button, and pay immediately via Paypal.

v    If you are not a Paypal client – then sign up today for the fastest, securest and easiest way to pay online.

Whilst in Paypal add a message in the box marked Message to giftstosuit (add message) - detailing the name or message required.

If you do not want the item personalised then please advise us – this will save time in posting the item to you as we will hold onto it for 3 days waiting for details.

If you are unable to find the appropriate message box in Paypal, then please email us immediately after finalising the purchase with the details to – personalisedgifts2suit@hotmail.co.uk

v    Please make sure you double check all spellings of names, as we cannot be held responsible for an error you have made

v    If we do not hear anything from you after 3 days your item will be sent to you BLANK.

FEEDBACKS & DETAILED SELLER RATINGS (DSR)

We aim to process and post professional quality items, and would appreciate your positive feedback being left as a result. This includes 4/5 stars DSR as this affects our Ebay ratings as well.

ü    If for any reason you feel you cannot do this then please contact us immediately and we will try and sort out any issues you may have, promptly.

OUR TERMS & CONDITIONS

Payment - Paypal is the preferred method of payment – so sign up today the fastest, securest and easiest way to pay online. However, if you would prefer to pay by Postal Order or Cheque then please contact us for address details etc.

v    Unfortunately we unable to take card payments over the phone.

Postage – We offer 1^st and 2^nd class postage and the charges are clearly shown in our advert. All our items are well packaged, and we always obtain proof of posting.

Please Note - The postal costs quoted will include the actual postage, packaging and handling costs. But we cannot be held responsible for delays in the postal system which is beyond our control.

International post is also clearly shown, with the choice of ‘International Signed For’ mail to Europe and the Rest of the World, plus the option of normal ‘Airmail’ shipping to European Countries.

Dispatch Times - We aim to dispatch your order within 3 working days. However, if you have failed to advise us of a name this could hold up the process. At busy times we reserve the right not to contact you further for personalisation details after sale.

v    If you require something urgently please contact us and we will aim to oblige.

An automatic email will be sent to you once your item has been dispatched.

Returns Policy - All our items are printed to your specifications whether they include a name or not, and are therefore not returnable. However, if we have made a mistake in the name or image we will accept a return and replace it.

This does not affect your statutory rights of return if an item is broken or damaged upon receipt. However, any damage must be notified to us within 15 days of posting for all UK and NI customers, and 30 days for the Rest of the World. Replacement items will be produced and sent to you upon proof of damage being obtained.

Only items that are not personalised may be returned and exchanged provided that the item(s) are returned in its original ‘as new’ condition. All returns will be refunded less the postal costs. For exchanges you will be responsible for the postal costs involved.