We want you to be happy every time you shop with us! All our products are brand New Sealed sourced only from Authorised Distributors in the UK We do not sell Counterfeit, Copies, Graded, Customer Returns or seconds of any products so you can buy with confidence. As an UK VAT registered company, we are offering 14 days hassle free returns. Before returning the goods you need to email us via eBay messaging for Return Authorisation Our 14-day returns guarantee means that if for any reason you are unhappy with your purchase or have changed your mind you can return it to us provided… 1.It is returned back to us in its original condition unopened unused & complete with all packaging and seals intact and all fittings and guarantees enclosed within 14 days 2.We cannot accept any opened product unless it is faulty 3.We will send you a request to cancel the eBay transaction, which you need to accept. We cannot process the refund if the transaction is not cancelled. 4.A restocking fee of 15% of the invoice value with a minimum of £3.00 will be deducted from the refund. 5.We can only refund or replace items we actually receive. To ensure receipt please return the item by a SIGNED FOR service, this will provide you with a proof of receipt by us. 6.Please ensure that the product is securely packed and includes a copy of the invoice, your eBay user ID, Date of purchase and reason for return otherwise your refund could be delayed. 7.The original shipping and packing cost cannot be refunded and customer needs to pay for the cost of returning items in any event. For faulty products, which are returned with all accessories, instructions etc. and where we verify a fault we will either send a replacement where possible if not we will refund the amount. The refund will be processed within 10 working days after returned item is received, and the refund will be made in the same way as the original payment. Any problems and concerns, please feel free to contact us via eBay messages. Wel endeavour to respond as soon as we can.