I bought this for an elderly disabled sister who can't make tea since she spills most of it. My plan was that someone could empty it, put cold water (safety) in, boil it and put in the tea bags. Sister could then half fill a cup and come back for the other half whenever she liked and as often as she liked. It was essential that I tried it all first to make sure the system worked. I think I just had the best cup of tea I have had in years. There is no kettle "taste", the tea keeps hot and it's easy to clean. Unfortunately my sister has gone into hospital for a couple of weeks so she may not be getting this urn after all. I suppose I could always buy another. I have yet to fit the drip tray. Someone said that if you do there is not a lot of room for the cup. I'll find out later. In the meantime placing the urn with the tap over the edge of the worktop works fine. There haven't been any drips. ADDENDUM: I will state the absolutely obvious and say don't try moving this heavy object when full of hot tea. The carrying handle is part of the lid which easily comes off even when "locked". The inadequate lock gives up under the merest pressure. I know that no-one would be daft enough to try to carry several litres of hot tea but I bet you that someone will try it.Read full review
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Only holds 6.5 litres of useable water, the 8 litre measures above the maximum line and below the tap and so is in useable. Also, the tap is too low for anything other than a small mug. It is good quality though. I’ve had to stand mine on a plinth
Verified purchase: Yes | Condition: New
I was going to buy another 24hr water heater, but previous one did make the water taste odd, and in searching I came across this. It is excellent; I read a review that said it was difficult putting cup under tap, I did not have that problem, I can only assume they were using big mugs. It's gleaming stainless steel also looks great.
Verified purchase: Yes | Condition: New
Lovely small urn ideal for my small business as kettle takes too long by only nitpick is top lid not very safe if you want to move it
Verified purchase: Yes | Condition: New
Excellent product easy to use Easy to move around No fuss no mess Very happy with this product
Verified purchase: Yes | Condition: New
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