This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Prior to any return please get in touch with us via e-mail, so we can help you quickly and efficiently. We aim to deal with all e-mails on a 48hr turn around Monday to Friday.
Ensure all e-mails are sent via eBay's messeging system.
If, for some reason, you are not happy with your purchase please contact us within 7 days of receipt and we will do our very best to put things right. We always give detailed descriptions of goods honestly and to the best of our knowledge. It is your responsibility to order the correct item. Please ask for advice before buying if in any doubt.
Refunds will be made minus the cost of P&P. You, the buyer, pay the return postage costs. An email is required stating why the item is being returned.
Before returning any item(s) please contact us for a returns note and authorisation number. We reserve the right to refuse any item that does not have a valid returns authorisation code. Once your return is logged you must not return the item until you here back from our returns department, authorising the return. We will reject any item that is returned before authorisation.
Items must be returned with all original components unless otherwise agreed in writing. Any items that arrive back with parts missing will be resent to the customer at the customer's expense.
Any items are returned at your own risk. We strongly advise you to take care when returning items to us for example, by ensuring the goods are correctly addressed & adequately packaged. Items that arrive back damaged or destroyed as a result of poor packaging will not be accepted. These items will be resent to the customer at the customer's expense.
Please contact us with any problems with your product, we do offer a return/replacement policy upon proof of damage/missing goods.
In the case where an item has arrived damaged you will be required to provide a photograph showing the damage before any return will be processed.
We cannot accept any items for return which have been specifically manufactured or ordered for you. These items are exempt from the Distance Selling Regulations.
If you have any further questions please do not hesitate to contact us.