TERMS & CONDITIONS:
We are here to assist you during normal office hours, if you need to contact us, please use the 'Ask the Seller a Question' link at the bottom of the page.
Please ensure that you have a valid up to date PayPal address that matches with you eBay account, as once item is purchased, we will not be able to alter shipping address. If you change your address by sending us an email or leave a note at the time of purchase, it is not guaranteed that your address would be changed.
Orders received before 3:00pm will be posted same day (excluding weekends & bank holidays).
For guaranteed next day/special delivery please refer to our delivery and postage section. Our normal delivery time for first class post is 2-3 working days.
If you do not receive your item within this timeframe after having received a dispatch notification from us, we would advise you to give it another 1-2 working days more, as from our experience Royal Mail is not always 100% efficient with their delivery time.
If you did not receive your item after 7 working days of the given time, please inform us via 'Ask the Seller a Question' link at the top of the page or give us a call on the number provided where a member of team will be happy to assist you.
All goods are new unless stated otherwise. Any item found to be damaged or faulty when received must be reported to us WITHIN 7 DAYS of receipt. Please contact us through eBay communications or call us on the number provided.
We will be happy to accept returns of goods that is ordered in error or change of mind, for exchange or refund. These items must be returned unopened/unused and in their original package. Customer is responsible for returns postage in any case (please refer to our returns T&C).
We endeavour to deliver the best possible customer service however, in the event if there is something that you are not happy about, we request you to contact us via eBay communications/Contact Seller or call us on the number provided and allow us to rectify the problem, before you decide to leave Neutral or Negative feedback. Should there be an issue with the item or our services please let us know ASAP and a member of the team will be happy to assist you.
Customer Service: 0782 8764 222
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