- We accept the payment via PayPal
- ALL GOODS ARE SENT OUT BY ROYAL MAIL DELIVERY.
- USUALLY THE ORDER WILL BE SHIPPED SAME DAY IF BUYERS PLACE THE ORDER BEFORE 4PM.
- THE DELIVERY ADDRESS WILL BE YOUR EBAY REGISTERED DELIVERY ADDRESS
- What if I have not received my order yet?
WE CANNOT BE HELD RESPONSIBLE FOR THE TIME IT TAKES ROYAL MAIL TO DELIVER YOUR ITEM/S. WE HAVE NO CONTROL ON HOW LONG IT TAKES FOR IT TO BE DELIVERED.
WHEN YOUR ITEM DOES NOT ARRIVE PLEASE BE AWARE THAT WE AND ROYAL MAIL HAVE A POLICY WHICH STATES
Please wait 15 working days (from the due date of delivery) before contacting us as we would not consider any item as lost until 15 working days have elapsed. We allow the 15 working days for items to be returned to us if there are any delivery problems.
Please go to the following website where this will be explained by Royal Mailhttp://www.royalmail.com/portal/rm/jump3?catId=400144&mediaId=15500181
Every chance must be given for the postal services to deliver the item ? especially in busy periods such as Christmas. Products posted on the same Day from United Kingdom London to UK and Worldwide via Royal Mail First Class and for International Customers via International Airmail. For UK local customers, the item should arrive on the next working Day or the Day after, if not then call your LOCAL Sorting office as they may be holding that for you, but we suggest, that before calling them wait for at least 4 Working Days. Still if no Luck, please use our above "Contact us" link as we only reply to messages via our customer Message Board for the undelivered or delayed items as well as technical support issues.
- ALL GOODS SOLD BY KC MICRO MEDIA ARE BRAND NEW AND GUARANTEED. ALL OUR PRODUCTS CARRY OF 6 MONTH WARRANTY, UNLESS OTHERWISE STATED.
- If buyers have any problem about the product quality or shipping, buyer could return the item to us (at your cost), we do provide 14 days money back guarantee. We also offer replacement for the faulty items.
- POSTAGE NON REFUNDABLE UNDER ANY CIRCUMSTANCES.
- OUR WARRANTY COVERS ANY FAILURE OF THE PRODUCT IN NORMAL USE. PLEASE NOTE THAT THE WARRANTY DOES NOT COVER YOU FOR ANY DEFECTS IN THE GOODS ARISING FROM FAIR WEAR AND TEAR, WILLFUL DAMAGE, ACCIDENT, NEGLIGENCE BY YOU OR ANY THIRD PARTY. WE WILL EXCHANGE ANY FAULTY PRODUCT ON A LIKE FOR LIKE BASIS. ALL WARRANTY PRODUCTS MUST BE RETURNED IN FULL ORIGINAL PACKAGING IF NOT WE WILL NOT BE ABLE TO ISSUE THE REFUND.
- What Happen If I Buy This Item And It Cause Damages?
We will NOT accept any Liability or claim, other then for replacing this item or refund as stated above. If you are in doubt, we advise that you hire a professional engineer to test the item and get it installed for you. You may also see our feedback for this item to see if anyone has left negative feedback, You may also check other seller who is selling similar item, you may wish to search the internet for it. Not all sellers may be pointing out this but if you ask them they may will advise you the same that they will not accept any responsibility if it cause any damage. We sell brand new items, do not intend to sell item which cause damages. We only making this clear because we are not the one who is installing this item so we can only be responsible to replace a faulty unit or refund if it has not been used and the seal has not been broken.
- Please do not place the order if you do not agree with this contract.
- OUR NORMAL WORKING DAYS ARE MONDAY TO FRIDAY, NON INCLUSIVE OF UK BANK HOLIDAYS.
BUY WITH CONFIDENCE!
KC MICRO MEDIA offers all ebay buyers 100% HIGH QUALITY products but with lower and affordable price.
We care all customers, we also provide after sale service.
If buyers have any problem about the product quality or shipping, we do provide 14 days money back guarantee. We also offer replacement for the faulty items.
If buyers need any help, please contact us first! We will solve your problem as soon as possible. Please do not leave us a negative feedback. As your feedback is important for us.All the ebay buyers could contact us via ebay message, we are always here and happy to help you!