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Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
You have the statutory right to cancel your order within 7 working days of delivery and have a full refund. The refund will be issued once the item has been received back and processed.
Return postage will only be refunded if the item has arrived damaged, faulty or not as described. It is your responsibility to safely return the item.
Returns outside the 7 day cooling off period may be subject to a restocking charge.
We cannot refund or exchange an opened item unless it is damaged, faulty or incorrect.
Before returning any item(s) please contact us for a returns authorisation number.
The pannier rack comes packed flat so you will need to attach the sides. You'll need a hex/allen key and a small spanner to hold the nut. To clamp it to your saddle post you have some rubber strips to protect your post from scratching. My seat post is quite thick so I could only use a strip on one side of the post and still allow it the clamp to close. This was a bit fiddly but I used a few layers of electrical tape on one side instead. Fits securely but give it a good wiggle to check you have it tight enough. Now that is sorted it's a good quick solution as my road bike doesn't have holes to attach the pannier rack that I already had on my MTB.
Verified purchase:Yes | Condition:new | Sold by:movingpartsuk