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Item information

Item condition:
19 Jun, 2014 21:59:28 BST
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More than 10 available / 1 sold
Please enter a quantity of $qty_dummy$ or less Please enter a quantity of 1 Purchases are limited to $qty_dummy$ per buyer Please enter quantity of 1 or more Please enter a lower number Choose quantity that is less than $qty_dummy1$ or equal to $qty_dummy$ You can only choose quantity that is equal to $qty_dummy$
Free Economy Delivery | See details
Item location:
Walsall, United Kingdom
Posts to:
Americas, Europe, Asia, Australia
International shipping and import charges paid to Pitney Bowes Inc. Learn More- opens in a new window or tab
14 days refund, buyer pays return postage See details
eBay item number:
Seller assumes all responsibility for this listing.
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Item specifics

New: A brand-new, unused, unopened and undamaged item. See the seller's listing for full details. See all condition definitions- opens in a new window or tab


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PERSONALISED PHOTO MUG. Design as stated in listing title.
Have your photo added to this great mug.
Total Print size is approximatley 210mm x 90mm

How to Order
Once you have made your purchase please email you picture(s) & any special instructions to:
Once you have email me your image(s) & any instructions I will create a proof for your approval. The proof will be emailed to the email address the picture(s) come from, usually within 24 hours. Please notify me of any changes you want making at this stage.
If you have not heard from me within 24 hours please message me again as I may not of received your picture(s).
I am happy to keep making changes until you are happy with it.
Please Note: These are personalised mugs & I cannot make your mug until you have confirmed you are happy with the proof.
There are no limits to the amount of pictures you can use in your collage but please remember the more pictures you use the smaller the pictures will get on the mug.
For best results I recommend the images you send are in at least 300 dpi or 1200 x 600 pixels or higher. I do not adjust your images or edit them in any way other than to resize them to fit the mug, unless you request otherwise. I will contact you if I feel there is a problem with any of your images as a poor quality image will just make a poor quality mug.
I DO NOT make poor quality products, it is poor quality images that make them look poor quality so please DO NOT send poor quality images.


Our Mugs


Our personalised mugs can have a single photo or a full wrap Collage added to them (full wrap does not go right upto the handle it stops approximatley 15mm short of the handle each side) These mugs make a perfect & affordable personalised gift for any occasion. Our mugs are printed using the latest sublimation technology, the image cannot be rubbed off, it is dishwasher safe and permanent. 


These mugs are coated in the RN sublimation coating from the US which means the mugs are fully dishwasher safe and microwave safe. When we say dishwasher safe we mean they can be washed in any dishwasher with any dishwasher tablet. These have been tested using a leading brand of dishwasher tablets for a prolonged period with no deterioration in quality.


Some companies sell "dishwasher safe" mugs which are okay so long as they are not washed above a certain temperature. Our mugs do not have such a restriction so you can be assured that the image will not fade.


I aim to dispatch all orders within 24 hours of receiving proof confirmation but it can take up to 3 working days at busy times especially Christmas so if you want this item for a specific date please contact me prior to purchasing to confirm an expected delivery date.
Our Mugs are dispatched in shatter proof polystyrene cartons to avoid any damage happening to your mug.
If you would like any other personalised gift that you cannot find in my shop please let me know & I will do what I can to locate what you are looking for.

Pictures shown are sample images only and are mocked ups to give you an idea of what they would look like, they are of a reduced quality. The finished product will be far superior compared to the images shown in this listing.

Due to so many different computer monitors any colours shown are for illustration purposes only and may vary slightly from those seen on screen.

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Shipping & Dispatch:

We are a small family run business & we aim to ship within 24hours once proof approval is received. All items are shipped either via Royal Mail or other courier as stated in each listing. We will ship worldwide, if your Country is not quoted please contact me for a quote. We always combine Postage/Shipping on orders that do not qualify for FREE Postage/Shipping.

Please Note Due to the Royal Mail postage rates all our items have to be charged as large letters or packets even the small keyrings has they are more than 5mm thick. We do not make any money on postage!!!


Feedback is important both for you as a buyer & me as a seller so in the unlikely event that there is a problem with your purchase please contact me before leaving feedback & I will do my very best to resolve the problem.


To avoid any delays in dispatching your order please ensure payment is made as soon as possible after you have made your purchase or at least within 3 working days. All items will be posted/shipped only after cleared funds are received, so anyone paying by cheque will have to wait for the cheque to clear before I will post/ship their order. We accept the following payment methods:

Paypal (preferred), Sign up for PayPal; the fast, easy, and secure way to pay online.


Postal Order,

Bankers Draft,

Bank Transfer,

Credit Cards (via Paypal only).

All payments should be made out to Keepsake Gifts

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Business seller information

Keepsake Gifts
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Returns policy

After receiving the item, cancel the purchase within
Return postage
14 days
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Items are made to order and are only made once approval of artwork is received from the customer. Therefore Refunds and returns will only be accepted on damaged or faulty items or where an error has occurred on our part.
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.

Questions and answers about this item

No questions or answers have been posted about this item.

Seller assumes all responsibility for this listing.

Postage and packaging

Item location: Walsall, United Kingdom
Postage to: Americas, Europe, Asia, Australia
Domestic dispatch time
Will usually dispatch within 1 working day of receiving cleared payment[newWindowTxt].

Payment details

Payment method Preferred/Accepted  
Credit or debit card through PayPal
PayPal preferred

Immediate payment required for this item.

Immediate payment of £0.99 is required.
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