====PERSONALISED MUG WITH YOUR PHOTO AND TEXT - ANY DESIGN POSSIBLE====
T & C
1.Please make a note that your item will be dispatched only after the receipt of full payment. At the moment, postage is only to the UK Mainland
2.Please ensure that the shipping address and postcode, available to us is up to date. A re-delivery charge may be applied in the event that an order is undeliverable or has been returned back to us.
3.We can only entertain claims of shortages if they are reported to us within 7 days of receipt. Please open your package as soon as you receive it to ensure you have received the correct items.
4.If you are unavailable to accept delivery and the order is too large for a standard letterbox it will be taken back to the Royal Mail local delivery office (not the Post office)/Courier office awaiting collection. Orders are placed on the understanding that the buyer accepts responsibility for collecting the item from delivery office if they have missed the delivery.
Please note we cannot accept any responsibility for delayed deliveries during any postal worker strike, natural calamities or industrial action.
1. We ensure that at every step of the way, an item is taken care of in terms of quality, feasibility, packaging and delivering
2. Please let us know if we have met the standards we have set for ourselves and that is why your feedback is important to us. For us, it is more than a score!!!
3. If for any reason you are not happy, please kindly send eBay message to us first so we can help resolve the matter
4. Please feel free to contact us via email message, we will send you a reply straight away
1.We will despatch your items same day if receive the order before 3:30pm.
2. Normally will receive within 3 days but allow at least 5 working days(Saturday & Sunday not included) for your item to reach you.
3. Please contact us if you require your item urgently, we will try and bring it up in our mailing list.
4. Express delivery is possible at an added cost paid by the buyer
5. Please contact us via eBay messages, if you are interested in collecting the purchased item yourself