After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
For all returns queries, please email us via eBay Messaging System
- If you no longer want the product you purchased, kindly send an email from the eBay system. Please note the item has to be in its original condition as received and unopened. For security and health and safety reasons we will not be able to accept returns of products that have been used.
- If the item is faulty, we will give you an option to choose for a full refund or replacement item to be sent. Subject to an image of the item being sent to us, or the item being returned to us.
- If you simply purchased the item in error and no longer want the item and can comply with 1.0 policy we can only refund total amount you paid minus 25% handling fee.
- Please note that the buyer is responsible for the cost of return postage in any instance if purchased in error. We will only refund or replace item that is returned back to us.