The Electrical-Deals eBay shop is operated by a company called Electrotec. Electrotec is a multi-channel e-commerce business based in Manchester, UK. We specialise in the selling of refurbished consumer electrical products onto you the customer. Because of the units being refurbished it means you can get your hands on some fantastic products in an almost ‘as new’ condition at an amazing saving. Often up to 20-30% off the RRP price.
At Electrotec we buy major manufacturer returns and refurbish them to graded standard for sale to the public or retailers. The usual reasons for these returns are because they are either; unwanted presents, delivered to the wrong address, packaging damaged, minor cosmetic blemishes, missing accessories or because of minor faults.
Electrotec is a wholly owned subsidiary of Servicecare Support Services Ltd and has been specifically formed in partnership with many leading manufacturers to re-market graded products. Servicecare have many years experience in the refurbishment of electronic products. This has been gained by working in partnership with many catalogue companies, retailers and manufacturers.
These returns to Servicecare are tested, processed, repackaged and offered for sale. Where a repair is required this is done by one of our qualified electronic engineers, using manufacturer provided parts.
Acting as the returns centre and warranty provision agent has enabled Servicecare to gain the unique skills to ensure the graded products meet exacting standards and are suitable for re-sale. We are an authorised service centre and warranty provider for many leading manufacturers.
We pride ourselves on our level of customer service and our guarantee is backed by the resources of Servicecare, a major electronic repair company, based in Greater Manchester.
All products sold through eBay Buy It Now carry a 3 month money back or exchange policy in the event of a fault and a 12 month RTB product warranty provided by Servicecare.