Welcome to FingerPrint Designs!
Email for photos/enquiries: firstname.lastname@example.org
We specialise in photo collage products, personalised greetings cards, gifts, stationery & more.
Please read all of the information below before ordering.
We know there's a lot but it includes everything you need to know about ordering from us!
How to order - Large A5 Personalised Greetings Cards
After purchasing please use the paypal note to seller during the checkout process, or send us a message using the eBay messaging service (ask seller a question) to send details of the personalised text you would like on the front of the card & which specific design you would like.
(If using paypal note to seller please remember to save the note or it doesn't reach us!)
If you would like to include your own photo on the card please email this ASAP to email@example.com, stating your eBay username & any personalised text details so we know which order the photo belongs to.
Most of our designs can be made with or without a personal photo on the front, we do not print photos inside.
You can have any text you like, so any card can be altered for any occasion, you tell us what you'd like it to say!
We can also print a message inside the card if requested, otherwise the inside arrives blank.
All cards are printed on high quality 260gsm gloss photo card & come with a blank envelope.
We send all orders 1st class and in a board back envelope to prevent damage.
Our business hours are 9am- 4pm, Monday - Friday
We do not usually answer messages or print outside of these hours. This means if you order on a Friday, your order may not be processed until Monday.
We aim to despatch all orders within 48 WORKING hours of payment and personalisation details/photos being received.
Large orders or invitations/collages may take longer.
If you do not receive your order within a few days of us marking it as despatched please get in touch and let us know so we can send a replacement. We keep all proof of posting.
All products are sent 1st class in protective packaging.
Please try to send your personalisation details / Photos to us as quickly as possible so that we can process your order.
If we do not receive the information we require within 48hours of payment being received, and we do not hear from you, we will send the order with a relevant standard greeting
(i.e.- Happy Birthday, Merry Xmas etc) or blank, depending on the product, as we do not want your order to arrive too late.
When sending details of any text you would like on your product, please take extra care with your spellings and sense check your instructions before you send them. We often copy and paste your text and print exactly as you request.
WE DO NOT ACCEPT RETURNS/RESPONSIBILTY FOR YOUR SPELLING/GRAMMAR MISTAKES SO PLEASE DOUBLE CHECK YOUR MESSAGE TO US BEFORE YOU SEND IT.
If using Paypal note to seller please remember to save the note or it does not reach us.
We want your product to be as personal to you as possible so please let us know if you would like a specific text colour, font etc. If we don't have what you are looking for in our shop please drop us an email and we may be able to design something for you.
***We pride ourselves on providing great products, at good prices along with friendly customer service. We do our very best to ensure your product reaches you in great condition as quickly as possible, but unfortunately sometimes things do go wrong (especially with royal mail!) If there is a problem with your order or you don't receive it within a few days of it being marked despatched, please contact us ASAP and give us a chance to resolve any issues before leaving feedback.
We do not tolerate rude/abusive messages, We always report bad buyer behaviour to EBay and block from our store.
We leave positive feedback for buyers once feedback has been received***
Please supply your photographs in a JPEG format. To ensure a maximum quality print out, please make sure your photo is as large as possible and is as a high resolution JPEG file. Ideally the photo needs to be approx 1mb in size if not more. If we receive low resolution photos to upload onto your order we cannot accept responsibility if the photo doesn't print out in high quality
All products are of our own design and are not official merchandise.
Email address for enquiries/ to send photos: