Terms & Conditions
Items will not be posted until we have either received the personalisation requirements, or confirmation that one isn't required.
Personalised goods CAN NOT be returned for a refund under the Distance Selling Regulations once they have been posted, so if you want to cancel you need to contact us as soon as possible.
By purchasing this item you are agreeing to these terms and conditions
Personalised Birthday Card
Beautiful personalised handmade card, with shiny metal stars. Personalised with names and age.
Card size 144mm x 144mm, 300gsm lightly textured bright white card. Includes white 130gsm envelope and cellophane wrapped.
We choose all our colours very carefully and print our own papers to ensure colour matching throughout the design. Colours shown in the sample images are a guideline only as colours to vary on ALL monitors.
Before we can send out your personalised card, we need the names/age to be sent to us. These can be sent via:
- A message via eBay
- In the message to seller box
- Email to email@example.com
In most cases we are able to customise the colours, so please let us know if you have a particular colour in mind.
We may adjust the design of the card if more text is required than can fit in the original design. Colours shown in the sample images are a guideline only as colours to vary on ALL monitors.
Your parcel will be sent from our design studio within 3 working days from receiving your personalisation details (if applicable). If purchase is made on a Friday it will be dispatched by Wednesday of the following week.
Our opening hours are Monday to Friday 10am to 2pm. If you require your order sooner than detailed above, please call us on 01274 792910 or email us via eBay.
- We use Royal Mail 1st Class for all UK orders
- We use Airmail for all international orders
- Estimated delivery overall is 4-6 days for the UK
- Estimated delivery overall is 5-10 days for International
- We do not make a profit on P&P
Always happy to combine purchases, please request new invoice before making payment. If you need your item for a specific date or event please consider using Special Delivery, as we are unable to guarantee any delivery times unless this postage option used. We regret, no refunds are offered if your item arrives late for your specific event when sent without this service.