We only accept payment by PayPal.
Please confirm that you have a paypal account with a confirmed address before purchase.
Item/s will be shipped immediately on the same or next business day after receiving full payment via Paypal.
All our items post by Royal mail 1 class standard or Hermes.
We will usually dispatch within 1 working day of receiving cleared payment.
It will take about 2-4 working days to reach you within UK.
All items will be sent out from our UK warehouse.
We want to ensure you are always happy when shopping with us. If you are not happy with your item please return the unused product to us within 7 days of delivery.Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive.
Please pack up securely and include details of your order number, authorization number and whether a replacement or refund is required.
Include a full description of why you are returning the item. Any faulty item must have a full description of what the fault is.
Please obtain a proof of postage from the Post Office when you send it. There is no charge for Proof of Postage from the Post Office.
Your absolute satisfaction is important to us, if you are at all unhappy with your purchase or the service you receive please contact us before leaving any negative or neutral feedback and we promise to deal with it quickly and efficiently.
We will automatically leave a positive feedback to everyone who has completed the transaction and left us a positive feedback.
Please do not forget to give us FIVE STARS on all of the Detailed Seller Ratings.
In the unlikely event you are not satisfied with the transaction, please contact us before you sumbit your evaluation. We believe that everything could be solved by communication.
Our business hours are Monday - Friday 10.00am - 5.00pm.We respond to all emails so please be patient if you do not get a reply straight away. Please only email us through eBay Messages,we will not pick up any emails sent to other accounts.
If you would like to contact us for any reason before or after an order is placed please send us a message through the "ask seller a question" link (at the bottom of the listing or from your order page). We aim to respond to your message within 24 hours but this is often much quicker (Mon-Fri).