eBay item number:
Seller assumes all responsibility for this listing.
Business seller information
Divine Audio Ltd
Company registration number:
Return policy details
Under the Distance Selling Regulations you have the right to cancel your order within seven (7) working days of receiving your order. This seven (7) day approval period starts the day after receiving your item.
Any items made to customers specifications (for example cables cut to length) are not eligible for a refund unless they are faulty.
All items that are returned should be in acceptable condition and should include where possible the entire contents of the original packaging.
Divine Audio Ltd. is not entitled to pay for your shipping costs when returning an item to us unless the item is damaged or we have sent the wrong item to you. Please bear this in mind when returning an item.
Returns Process -
Contact us at firstname.lastname@example.org or call us on +44(0)1536 762211 and inform us of your intent to cancel and return your order.
Please include your ebay user id and date of purchase with your return so that we may process your order quickly and efficiently.
Return your order to the following address -
Divine Audio Ltd
Unit 7-8, Pipewell Road Industrial Estate
Always retain your proof of posting. Divine Audio Ltd. will not be held responsible for items damaged or lost while being returned to the company.
We will refund your order + applicable shipping costs once we receive the item and it is in satisfactory condition. This refund may take up to 2 days to process.
Warranty returns -
If you have any issues with your purchase, please email email@example.com in the first instance.