BEFORE MAKING ANY PURCHASES AND BEFORE YOU START BIDDING, PLEASE ENSURE YOU READ OUR POLICY!
We are happy to accept payment by paypal, postal order or credit/debit cards, from UK BUYERS ONLY. We can only accept paypal (in UK sterling) from overseas customers.
Your payment must be received within 7 days of purchase.
Please note that the pending e-cheques through Paypal take around 10 days to clear.
Please be aware items unpaid after 7 days of purchase may result in us opening an unpaid item dispute
You will be charged postage fees + £4.50 on exchanges. The postage fees depend on where the garment is going in the world.
The item should be sent back within 7 working days, or no exchange or a refund will be processed!
BUY IT NOW PURCHASES
We comply fully with THE DISTANT SELLING LAW.
This law states; where any item has been purchased at a fixed price,
via internet or mail order, (where the customer has not been able to
touch/see the item before purchase), the buyer has a right to return it
for any reason. The seller must accept the buyers return subject to the
seller’s reasonable terms and conditions.
Our returns policy for Buy it Now purchases is as follows:
The buyer must notify us within 7 WORKING DAYS that they intend to return their purchase. The item must be received by us within 7 DAYS OF RECEIPT
along with a note stating the item number, buyer's ebay ID and reason
for return. The garment MUST be returned as sold with all original tags
Our policy states that we do not refund auction items.
If you are not happy with your item, please contact
us first before leaving negative feedback. We are more than happy to
resolve any issue promptly and efficiently to your satisfaction.
Thank you and enjoy your shopping
Our postal rates are displayed clearly at the end of
each individual listing. We supply the rates for both UK and overseas
buyers. Our standard service is 1st class delivery; please note that we
can not track the parcel whilst being delivered. We offer a range of
postal options which include special delivery and recorded delivery
which you can view in each individual listing, if you require any
special arrangement/postage please email us.
We provide a fast, low priced postal service. Our garments are packed plainly and neatly.
In the very rare event of a damaged garment being
sent out, please contact us as soon as possible via email or phone. Let
us know what the problem is and we will do our best to resolve the
situation. If the option of a replacement garment is available, we will
offer you an exchange of that particular item. If this is not the case
we can offer you a full unconditional refund or exchange item as soon as
the garment is returned.