SEEDS are shipped within 48 hrs after payment. In the rare event that you are dissatisfied with our products then please contact us immediately via email within 14 days of receipt of your order and we will replace the seeds returned undamaged, unopened.(postage won't be refunded).
Buyer will be liable for return postage costs, at our discretion, unless the item is faulty or not as described, in which case all costs will be refunded.
Seed is a live product which depends on many important related grower skills such as proper planting time, seed depth, type of soil, watering, proper use of fertilizers, weed controls, fungicides, insecticides, disease free soil, and reasonable weather conditions during the growing period. Germination is affected by such factors as temperature, moisture content, light intensity and contamination of planting media. These factors are totally outside of our control and are the buyer's responsibility and risk.
PLANTS are all 1st quality, healthy and selected.
They are sent courier or 1st class recorded 'before 1 pm ' service in order to preserve them.
The photo, if available, is for pure courtesy.
We have the right to choose the plant which, as previously said, are all the same quality.
If the buyer is not happy with the plant ( = plant not healthy, NOT shape OR size - photo is required ) we ask the customer to resend it/them back the same way ( courier or 1st class recorde ' before 1 pm service' and the buyer pays for the postage.
It has to be resent back to us within 2 days.
The postage ( both ways ) won't be refunded. Thanks.