New without tags: A brand-new, unused and unworn item that is not in its original retail packaging or may be missing
its original retail packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category.
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After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Our 14 day return policy is subject to prompt action and the item(s) being returned in the same condition as when dispatched and in the original packaging, clothing must be unworn, unwashed with all tags attached and original packaging. Any item that has been dispatched for a period of 14 days or more will not be accepted for return. If you receive damaged or faulty product(s), we will exchange if in stock (we issue a refund only if the product(s) are not in stock). This will be done when the product(s) is received back to us. Where a return applies, it is your responsibility to ensure the package is returned safely and you should obtain proof of postage. Buyers are responsible for cost of any item returned. This returns policy does not affect your manufacturers warranty on items where applicable. Please initiate any returns in the first instance through Ebays returns option. When returning any item you must include the following, the purchase details - item description - reason for return (please be specific eg if size is wrong what size should it be and what size do you think it is) - Buyer ID - Email address. We issue a refund including our sellers standard rate of postage only, we will not refund any special or next day delivery costs. Items returned for any reason other than faulty will be refunded for the item only (no postage). For hygiene we do not accept returns for personal items such as underwear or wigs or body jewellery. Many of our items are made from delicate fabrics, we therefore recommend that all items are dry cleaned no matter what the item label states, we will not accept returns for faulty items that have been washed.