We accept the following payment methods:
After making a purchase, please complete the eBay checkout. If paying by cheque or postal order, please contact us first. We will send payment detail to you to complete the payment. (Please note that Powerful LED is our trading name only. Any cheque or postal order made under this name will be insufficient and may delay your delivery time.)
Thanks & enjoy your Purchase.
Free posting within the UK.
Your item will be professionally & carefully packed. To a UK mainland address, once we have received your cleared payment before 3:30pm Monday to Friday, we aim to dispatch your items the same working day by Royal Mail 1st class. Royal Mail delivery is normally within 1-3 working days.
For Euro post, £4.89 charge on the first bulb, £0.36 for each addition one. All orders are expected to be received within 3-5 working days by Royal Mail International Sign For Service.
what if you did not receive your order in time?
Please note that Royal Mail cannot classify an item as lost until 15 working days after the dispatch. If for any reason your item has not arrived by this time, please contact our helpful customer service team who will be more than happy to assist you.
We would like to fully refund any faulty items including the postage within 90 DAYS of purchase.
For any other reasons:
If you are not satisfied with item, we offer 14 days refund guarantee. Unfortunately we are not responsible for postage costs.
We DO NOT care about our feedbacks. (What the hell? You don't care?!) What we care about is YOU, our highly valued customer. If you, by any reason, are not happy with your purchase with us, simply let us know. We are always here to help you. :-)
We are a UK registered business, specialising in LED products. We are based in Kingston-upon-Hull and distributing our wide range of LED products all over the UK and EU. We sell more than 10,000 LED products every month and this is why we can offer you our quality products with such affordable prices. We invested a LED factory, therefore we are able to apply our high standard quality control management from production. We have supplied BBC, local government projects, office sites, retailers, builders and many electric contractors. Thanks for looking and happy shopping!
Our customer service is mainly based on eBay message system and we are always trying to give you a reply within 24 hours. However as a formal running business, we are unable to response your message on Saturdays or Sundays. We are very sorry if there is any inconvenience caused, but we will strive to help you at our best effort.