This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
All items are checked then hand-packed by our in-house team
We do our best to ship orders as soon as payment clears, weekends included
Sorry, but we are unable to ship to P.O. or A.P.O. Box addresses
For high value orders we may require verification of address before we ship. This is done to protect the interests of both you and us
We reserve the right to use an alternative courier in the event that EMS does not cover your area
EMS parcels are automatically insured but we ask that, in line with standard practice, you check the parcel contents before signing. If you do not we cannot be held liable for damage that occurred in transit
In our experience parcels do not get stopped although we cannot control customs. In the unlikely event of a charge you should expect to pay any amount charged by the government in your country. This includes, and is not limited to, duties, taxes and extra fees charged by the courier or post office
We aim to achieve positive feedback and a 5 star rating in all areas. Please let us know BEFORE you leave feedback if you have a problem so we can rectify it to ensure YOU are 100% happy and WE accomplish an excellent score.
The DSR (Detailed Seller Rating) is a system based on stars for you to rate your shopping experience in the following areas:
Item as Described
Shipping and Handling Fees
Please submit your DSR rating on the Leave Feedback page when you leave your normal feedback.
We always leave positive feedback for our valued customers and hope that if you’re happy with your purchase and our service, you will do the same for us.
We offer a straightforward refund or replacement policy in the unlikely event there is a problem with your product.
If you’ve changed your mind, we are happy to refund the product cost providing the item is returned unopened.
- Faulty Products or Missing Parts
We are happy to replace or refund faulty goods and aim to resolve issues quickly and to your satisfaction.
If goods arrive defective you have 7 days from date of receipt to contact us. Items must be returned in their original and unused condition.
In case of missing parts, please notify us the same day you receive the product.
You agree to pay for return shipping, however, we are happy to reimburse your postage costs on verification of a fault.
In the unlikely event you need to return an item, please email us for an authorisation code. This must be clearly stated on your parcel. Please note that we cannot accept returns that have not been authorised.
We take customer service seriously and want you to be 100% happy with your shopping experience. If you’ve any queries please email our team at firstname.lastname@example.org and we'll get back to you as soon as we can!
We are happy to replace faulty goods. You agree to pay for the return shipping on exchanges and returns and we will reimburse this cost upon verification of a fault with the product. Product exchange is our normal policy, with refunds in exceptional cases.
(estimated and based on max bid)To be provided at checkout
Your maximum bid:
Your maximum bid:
Please read the full listing. By clicking Confirm bid you commit to buy this item from the seller if you are the winning bidder. You will enter a binding contract.
By clicking Confirm bid, you are committing to buy this item from the seller if you are the winning bidder and have read and agree to the Global Shipping Programme terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase you maximum bid amount.