This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Cancellations & Delivery Address Changes:
Please note that we're really efficient at picking, packing and processing your order - therefore the transaction will be processed swiftly. We're really proud of this efficiency, but it means we're not able to make any amendments to your order including changing the delivery address.
If your order has already been dispatched we will not be able to cancel the order, but we will allow you to return the item for a full refund under our return policy.
My items may only be returned if:
The item is faulty and the fault has not been caused by mis-use of the item. The item will then be returned and changed for a new one.
If the item is received broken or damaged and you have payed for postage insurance then the item may be returned and will be replaced.
If you are not happy with your item it can be returned for a full refund but shipping fees back to us will have to be payed by the customer.
Returns fees will only be payed by people who are not happy with the item and all other problems can be returned fee free and will be payed by us on our customer care program.