After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
STATUTORY RIGHTS: Most items from BUY IT NOW sales except those made for or customised for the buyer, downloaded material, and digital media, may be returned for a full credit including the original postage costs within 14 working days of receipt. Buyers will have to pay the return carriage costs for unwanted items when returning them to us. Items must be returned in good, un-used, unmarked, and re-saleable condition.
DAMAGED IN TRANSIT: We list our items honestly and use reputable carriers and quality packing. Any 'Significantly Not As Described' or 'Damaged In Transit' items must be reported to us within 2 working days of receipt of goods.
GENERAL: Please call 01698 333200 before returning any goods. OUR FULL RETURNS POLICY IS CLEARLY STATED ON EACH LISTING. PLEASE READ AND PRINT THIS POLICY FOR YOUR REFERENCE.