SLIM NANO MINI BLUETOOTH DONGLE FOR VISTA WINDOWS 7

Dorset Digitall offers electronics at extremely discounted prices. We buy our products from our suppliers in large quantities, have a very low mark-up and, as an online seller, operate at a very low overhead cost.

All of our products are 100% genuine and brand new, unless otherwise noted. We buy our goods through authorized dealers and distributors around the world, as well as other legitimate established lines of distribution within the electronics industry. We work very hard to buy them at the lowest possible cost. The result: you get the products you want at exceptional prices.

We do not believe in selling any product, knowing that it may be defective. Selling anything but the highest in quality electronics will only inconvenience both our customers and us. We look forward to making your online experience as pleasant as possible

Contact Us

Please only email us via eBay. Our Customer Service Staff can only respond to emails from eBay. Emails sent to any other emails addresses cannot be read by them.

Email response times are up to 2 working days, so please only send 1 email. It will be answered. More emails just slow the response times.

Payment

Our prefered method of payment is PayPal you can also pay by cheque and postal order

By PayPal - We prefer payment by verified PayPal accounts with a confirmed address.

By Cheque - Cheques must be from a UK bank in Pounds Sterling It is a good idea to put the item number you have bought and your address on the back of the cheque - lots of people forget!. Cheque payments will require a 7 day clearing period although smaller payments from ebayers with a good standing maybe despatched straight away at our own discretion. Please contact me before paying by cheque.

By Postal Order -We accept British Postal Orders in Pounds Sterling. Please ensure you enclose a note with the item number you have bought or a print of the item page - Also don't forget to give us your address! - lots of people forget!!

Payment should be made in full within 3 days of purchase.

Please note that paying by eCheque through PayPal can delay your shipment by up to two weeks while payment clears through the PayPal system (check with PayPal on the expected clearance date). Once your eCheque payment clears, your item will be dispatched to you within 1 working day.

Non Payment

Please be certain you want/ can pay for the item before you commit to buy. As soon as you commit to buy then ebay charges the seller a commission, if you then fail to pay we still have to pay the commission AND a relisting fee.

If a buyer fails to pay within 3 days they will receive a payment reminder sent via eBay and if there is still no response a non paying bidder alert will be filed with eBay and a strike will be set against your account. Three strikes and eBay will suspend the bidder indefinately.

Shipping Information

All items we list on eBay are in stock at our warehouse. We use bubble post bags or suitable mail bags for protection on all items.

If you place an order before 4 PM, Monday-Friday we normally ship the same day. If you place an order during weekend or holiday period we will ship the next working day. The shipment to addresses usually takes 1-4 working days. Please note: Royal Mail can sometimes take up to 7 working days to deliver the item within so please wait 7 working days from the date of purchase before contacting us.

 International shipping:

 International delivery usually takes 7-14 working days. Orders are normally shipped via Royal Mail.

 Additionally, if you're paying by e-check using Pay Pal, your order cannot be process until the payment cleared Through Pay Pal.

Please note: We don't ship to Italy unless you pay for register package.

 You can take additional insurance at 0.99p - This means if the item is lost in the post we will send a replacement after 5 days instead of Royal Mail usual 15 working days.

P&P explained

 Our P&P costs include delivery charges, packaging, and handling fees not just the cost of the postage stamp. To avoid any disappointment please do not bid on our items if you feel at all unhappy about the cost of P&P. Winning an item constitutes your acceptance of this.

Warranty 

Most items come with a 3 MONTH RTB WARRANTY covering manufacturing defects only. This warranty excludes any damage caused by the user.

If your item develops a fault due to a manufacturing defect please get in contact with us via eBay.Satisfied or your money back Dorset Digitall allows you 14 days to return a product that you are not satisfied with. Your right of retraction starts from the moment your order is delivered. You can return the product within this time period, at your own expense, accompanied by your invoice.

The present right of return only applies to products that are returned in their original, complete working condition (packaging, accessories, user guide etc.). Any product that has been damaged, or is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded.

Returns 

We adhere to the Distance Selling regulations which are as follows. If an item is received damaged please contact us by email and advise the damage. We may ask you to either return the item for a replacement in which case you will be re-imbursed for the return postage cost, or ask you to provide a photograph of the damage via email. Once we have inspected the item a replacement will be sent to you at no cost to yourself.

If you change your mind, or the product is not suitable then you can return the item for a refund within 14 days, however you will be responsible for the costs involved in returning the item to us in good condition. This option is not available for certain items where an item cannot be re-sold as new - please contact us prior to returning an item to confirm it is acceptable Prior to any return please get in contact with us via e-mail, so we can help you quickly and efficiently. We answer all messages within 48hr (Monday to Friday).

Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive. To guarantee receipt YOU must return the item by a signed for service; this will provide you with a proof of receipt. All Returns are processed within 5 working days of receipt. Please ensure you include your eBay user ID, listing number and reason for return otherwise the refund will be delayed.

We always leave positive feedback once a transaction has been completed (after payment cleared) our feedback is automated.

We appreciate your 5 star feedback for this transaction in all categories. We try to give you product, shipping and transit time information that is as accurate as possible. If you feel we didn't earn your 5 star rating, please let us know why and we'll try to correct the problem.

PLEASE EMAIL US BEFORE LEAVING ANY NEGATIVE FEEDBACK OR OPEN ANY DISPUTE ON PAYPAL

All communications are handled through eBay. You can contact us by clicking the contact seller buttons, or by emailing us direct to  ebay@dorsetdigitall.co.uk  Please ensure you include your eBay user ID or/and listing number otherwise the answer will be delayed. Please allow at least 24 hours for us to reply your email.