After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
In the event you are not entirely satisfied with your purchase, you can choose to exchange for either an alternative item or receive a refund less the cost of shipping and gift boxes. Goods need to be returned within 14 days from receipt and should include a completed returns note. A returns note will be emailed to you on request. Please ensure that returned goods are in perfect condition as we cannot accept products back which have been used. They need to be returned in their original polythene bag. Items contaminated with perfume, makeup or cigarette smoke will not be accepted for refund, credit or exchange. We will not be held responsible for items lost in the post when being returned. We advise that you request proof of postage at your post office as claims can not be processed without this. Buyers are responsible for any returns postage cost. Should you select a more expensive item for the exchange, please include a cheque for the difference. Once a refund has been processed you will receive an email to notify you. Depending on your chosen for of payment funds should reach you within 5 to 15 working days.
80 Seaton Point, Nolan Way,
London, UK, E5 8PZ