# SPECIAL OFFER # Outwell Fusion 400 Pop Up Tent 2011 Smart Tunnal

Camping World is British-based company with shops based in the Home Counties in the South of England, and an award winning international online retail platform

We know there is a real need for trust when you are buying online. The team behind Camping World is run as a family business with over 40 years experience in the camping industry and brings together a wealth of knowledge and experience

Best Prices – Quality Brands

We aim to provide our customers with the best priced, highest quality family camping equipment available - our stock comes from suppliers which we have hand picked for the quality of the products they supply and reliability of service

Price Match Promise

We are confident our prices are very competitive, however should you find an item cheaper elsewhere please request a Price Match and we will try our best to match or even beat that price

Wide Range of Available Tents

We have the largest camping range of any retailer in the UK, from family tents to Force 10 expedition tents and Duke of Edinburgh recommended equipment. Our tents displays are renowned nationwide for showing a full range of new season tents year round.

Largest Outdoor Tent Displays in the UK

Our Camping and Leisure World superstore in Frensham has over 100 tents on outdoor display offering you the opportunity to walk around and compare your favourite tents before you buy. Knowledgable staff with many years of camping experience are always on hand to guide you and answer questions. Cafe available on site.

Our Camping and Lesiure World store in Horsham has over 150 tents pitched year round in the largest decked outdoor tent display in the UK. With knowledgable and friendly staff always on hand to help and guide you, you are sure to find the right tent for you in this display. Caravans, trailer tents and folding campers also on site, caravan servicing available. Refreshments available.

Camping World provides multiple high resolution and detailed pictures of all tents for sale on eBay, as well as a fully stocked range of all the necessary accessories for camping and caravanning. Offering a range of express low cost worldwide delivery options, Camping World has quickly become the UK's favourite camping retailer online. Great prices, fast dispatch, express shipping services as standard and excellent customer service all go towards making shopping online with CampingWorldUK an easy, secure and pleasurable experience.

Tried and Tested Product Range – Best Possible Advice

Each tent we sell is tried and tested through the elements - both by the manufacturers and by our customers - giving our team a valuable knowledge of the products, so we in turn can offer you the best advice possible.

Same Day Dispatch

We are committed giving the fastest possible shipping in the industry. Year round we try and dispatch all in stock items the same day if ordered before 10am (please note that during peak season (May-October) dispatch may take slightly longer but we will prioritise express orders for urgent deliveries.

Multiple Shipping Options to UK

Items placed in working hours often arrive with you the next day. We use ParcelForce 48 as standard which is free on all order over £250, and customers can choose from even faster services such as ParcelForce 24, AM, PM, pre 10am, pre 9am and Same Day. Express services available at extra charge.

Free Delivery on orders of over £250

We value your custom and offer FREE UK delivery on all baskets of £250 and over. We also offer FREE delivery to areas of Western Europe on order over £500 and elsewhere in Europe for orders over £750 - please see our shipping information for further details.

At CampingWorldUK we are committed to equality and fairness and we are one of the few retailers in the camping industry who do not surcharge shipping options for delivery to off-shore UK destinations such as the Channel Islands and Northern Ireland.

Low Cost Worldwide Shipping

We offer the cheapest international shipping rates of all UK camping retailers From £9.95 to mainland Europe for any size order and from £2.50 worldwide shipping for smaller items under 2Kg. Various free shipping options available.

No Quibble Returns Policy

To ensure your satisfaction we offer a 'No Quibble Return Policy' making your purchases with Camping World as hassle free as possible

Phone 01252 316 649, send an eBay message or email sales@CampingWorld.co.uk for any enquiries

We pride ourselves in our high level of service and are happy to help with your camping related needs – just call us on 01252 316 649 to speak to one of our dedicated experienced friendly staff

Our eBay shop is secure and user friendly, with many fantastic features making shopping at Camping World on eBay one of the easiest, safest and most enjoyable online experiences

FREE COLLECTION is available from any of our sites by prior arrangement. Postage paid will be refunded on collection to the orginal payment method used.

Camping World is always here to help so if you have any queries or would like some advice please get in contact and our team will be happy to help

Email: sales@campingworld.co.uk / cwukebay@gmail.co.uk / Telephone: 01252 316 649

Shipping:

PLEASE CONTACT US IF YOU NEED YOUR ORDER URGENTLY OR ON A SPECIFIC DAY - IN MOST CASES WE WILL BE ABLE TO GUARANTEE DELIVERY FOR WHEN YOU NEED IT AND ADVISE ON THE MOST SUITABLE DELIVERY SERVICE OPTION.

GENERAL SHIPPING INFORMATION:

Only a single postage charge applies to any size basket with FREE standard shipping on UK orders with a basket value over £250.

24 hour service will be prioritised for dispatch

No surcharge for remote UK destinations, N. Ireland or London Congestion. However, the Highlands, Islands and off-shore UK destinations should allow extra delivery time (approximately +1 day to service chosen) due to their remote locations. This only includes postcodes: IV, HS, KA27-28, KW, PA20-29, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, TR21-25

COMMON AVOIDABLE CAUSES FOR PROCESSING DELAYS: Nearly all delays to dispatch are caused by our inability to contact a customer should any issues arrive due to incorrect contact details supplied or simply that they have not been provided. In most situations we can resolve issues through direct customer contact and deliver your goods on time - please provide any necessary contact details in case we do need to contact you.

All 'In Stock' orders we receive before 10am GMT, we aim to process and dispatch the same day. This applies to all eBay and phone orders for both UK and Worldwide. Any standard orders received after 10am GMT or during the weekend may be dispatched the following working day

Delivery times vary depending on shipping destination and service chosen.

Express shipping worldwide - next day to UK and as quickly as 2 days to Western Europe

Our couriers collect daily Monday to Friday only. Any standard delivery orders made after 10am on Friday may be dispatched the following Monday. We have no way to dispatch orders on Saturday or Sunday

All orders to BFPO have a £14 flat rate worldwide

During peak season (July-August) processing and dispatching your order may take up to 24 hours due to the sheer volume of orders we are processing daily

Please ensure you choose the correct country

Please Note: Camping World is committed to recycling and packaging markings may be different to contents - please check contents upon receipt and make sure you have received all boxes in your consignment (this is marked on address label)

IMPORTANT NOTE: Orders being sent to a different delivery address will be subject to further security checks. Avoid delays by using Paypal checkout.

Camping World reserve the right to indefinitely delay dispatch of an order if fraudulent activity is suspected.

Although we will make every reasonable effort to ensure your products are delivered within the set timescales, unfortunately we cannot guarantee that they will not be affected by unforeseen issues affecting our delivery partner. Under these circumstances, delivery charges will not normally be refunded.

Specific Postage Methods

ParcelForce 24

Your order will be sent using ParcelForce 24 and will arrive within 1-2 working days to the UK depending on dispatch volumes - usually next day if ordered before 10am. Signature required on delivery. Online tracking information is available.

Parcel Force 48

Your order will be sent using ParcelForce 48 and will arrive within 2-4 working days to the UK depending on dispatch volumes. Signature required on delivery. Online tracking information is available.

Parcel Force International

Our recommended, best value and most popular express delivery service via the General Parcel network. Delivery to most major European destinations within 2-4 working days and Worldwide within 4-6 working days. Signature required on delivery. Detailed online tracking information is available.

All payments to Camping World must be made in £GBP (Sterling). Any prices quoted in any other currency are subject to daily foreign exchange rate fluctuations and should be regarded as approximate values and therefore cannot be held binding.

Order Confirmations

Upon submitting an order using eBay's automated system, you will receive a confirmation of your order as an e-mail. Please check that the details contained in this email are correct. If there are any mistakes in your order, please telephone or email us immediately. The email you receive is a copy of your order as sent and is neither an invoice nor formal acceptance of your order. A Dispatch Note will be included with your order.

By purchasing from Camping World on eBay using the Buy It Now button and subsequent password confirmation you are confirming that you agree to these terms and conditions. By completing and submitting the electronic order form you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. For card security reasons payment may be debited before the contract is formed. If your order is cancelled by either party or ultimately rejected for any reason, a full refund will be made immediately through PayPal or using our secure payment processing system. For the purposes of this agreement the dispatch of your order from our warehouses constitutes our acceptance of your order.

Stock for orders made through eBay will not be assigned and held until full payment has been made. Any delay to payment may result in stock being assigned to other orders. To avoid out of stock situations we recommend immediate payment using PayPal.

Payment Methods

PayPal

We prefer payment by PayPal for eBay orders - this is the quickest, easiest and most secure payment method for items purchased from eBay and allows you to use most payment international methods.

Credit / Debit Card

We will also accept payment by credit/debit card by telephone by calling +44(0)1252 316 649. Please note that we do not accept American Express.

All online payments made to Camping World are processed securely and all card details are destroyed after an order is completed. Please be aware that all payments made by credit/debit card are subject to address verification and orders paid by this method must be shipped to the confirmed billing address.

Cheque Payments

Please note that stock is not assigned to orders until full payment has cleared. There is a greater chance of available stock being assigned to different orders if you choose to pay by cheque.

If you intend to pay by cheque please notify our sales team on 01252 316 649 before you send the cheque and write your name and order number on the reverse of the cheque.

Cheque payments should be sent to 'Camping World Ltd' at the address: "Unit 4 Blackwater Trading Estate, Blackwater Way, Aldershot, Hampshire GU12 4DJ".

Collection in Person

All otems orders from Camping World may be collected from any of our sites free of charge. Please contact us to arrange a time for collection so that we can arrange for stock to be ready for you.

Cash

We will accept cash payments for all orders at all our shop sites - please notify us if you wish to pay by cash.

Refunds & Credits

Any credits relating to an order will be credited to your orginal payment method.

Before any goods are returned please contact us by Email or Telephone.

Email:Sales@campingworld.co.uk / cwukebay@gmail.com

Tel: 01252 316 649

Incorrect Goods

If for some reason you have received the wrong item, then please let us know within 24 hours of delivery. You can either return the goods to our store, or we may arrange to have goods collected from you. Once we have received the goods in as new condition, they will be checked and the correct goods, where possible, will be replaced and sent out to you at no extra cost.

Unwanted Goods

Our returns policy allows you to return any unused items either in person or by post within 14 days and we will provide a full refund excluding any and all carriage costs. Once received your returned item will go through an inspection process to confirm that it is brand new and unused and your return authorised - please note that this process can take time and during peak season (May-October) you should allow a turnaround time of up to 30 days, although in many cases this will be a lot quicker.

If the goods have been used or damaged, we will not provide a refund. Camping World will not be responsible for paying the carriage charges for returning any unwanted items. Returned items are your property and responsibility until signed for by a member of Camping World staff. We recommend that you use an insured courier service that requires a signature for all items (regardless of value) for security and your peace of mind. Camping World will not accept any responsibility for items 'lost in the post' and cannot accept proof of postage as proof of delivery.

Faulty Goods

If you have received faulty goods then please inform us within 14 days of delivery by phone or email. We will often ask for pictures of a fault for items such as tents in order for us to authorise a collection request. Camping World will organise collection of the goods, or the goods can be brought back to any Camping World site for redirection back to us. Once we have received the faulty item it will be thoroughly inspected by a qualified examiner to confirm a manufacturing fault and the appropriate action taken. Our examiners are qualified and authorised to work on behalf of our suppliers. On confirmation of fault we may authorise a like-for-like replacement, approved repair or refund at our discretion. Please note that Camping World will not refund or exchange on any item that has been mistreated or damaged through customer misuse. We cannot accept 'dirty' items back and reserve the right to return these to the customer for cleaning at their expense. Customer misuse includes negligence incorporating damage by adverse weather conditions and/or breakages through tents being incorrect pitching or pegging.

Please Note: Fibreglass or steel poles on any tent are not covered under by manufacturer warranty. Spare poles are available to be purchased either in store or on the website.

Please note Camping World will not be held responsible for the following:

1. Reimbursing the cost of travel in any circumstance

2. Reimbursing the cost of accommodation in any circumstance

3. Reimbursing for any costs due to products causing damage to any property or persons

4. Reimbursing the costs incurred for any goods not working for their intended purposes

If you have any problems or questions please remember the team at Camping World will be delighted to help you: 01252 316 649

Like with any new product, we advise that once you receive your tent you put aside some time to check the tent and pitch it in your garden or in a park. This process is important as it saves the rare awkward situation of arriving at your campsite and finding part of your tent is missing, or not knowing how to put it up. Please also note that many larger tents come in two or more parts - remember to check to make sure all boxes from your consigment have been delivered at the same time and that you have your complete order before you set off on holiday (consignment information is available on the address label on each box)

Preparation makes for a happy camper

An initial test pitch will also allow you to check your tent for breakages or manufactuiring faults. As with any new product occassionally errors can get through the quality checks in the factory's manufacturing process and these are usually only then found by the end user. However, it has been known for people to break or damage their tents whilst putting them up - please be careful when pitching your tent for the first time as this is the most common time for damage to occur through incorrectly applied force on an unfamiliar structure. This damage is easy to spot and unfortunately cannot be put down to manufacturing fault - it is therefore not covered under warranty. If you are having trouble pitching your tent please call us for advise and we can guide you through the process - never force anything.

There are a few golden rules to avoid this happening:

Only attempt to put your new tent up in light winds on a dry day

Never force anything

Read and re-read the instructions

Ask a friend or family member who has camping experience to lend a hand

Always use the correct pegs for your campsite - sand, gravel, stone, mud and extreme locations all require different pegs

Phone us if you are unsure, we are more than happy to help: 01252 316 649

Things Often Mistaken for Manufacturing Faults (and their remedies)

New tent leaking overnight at seams. All new tents will need to be weathered before first use. The process involves thoroughly wetting and naturally drying the whole tent structure. This process allows the stitching in the seams to 'pull together' and seals the stitching holes created through the manufacturing process. This should be done 2-3 times if possible. You will nearly always find that following this process any initial water ingress will have ceased.

Water pooling on canvas, no obvious signs of water ingress or leak: condensation forming overnight is often mistaken for leaks. More common amongst cheaper polyester tents and when more bodies are sleeping inside. Make sure all your air venting is open to allow some of the vapour to escape (especially on cold or wet days) and air the tent throughout the day. Condensation problems do not affect natural fibre tents with polycotton fabrics

Tight zips. Poor pitching. Re-align your pegs/guys to allow freedom of movement for the zip(s). Always pitch a tent with the doors zipped closed. If necessary strike and re-pitch your tent.

Common Accidental Damage Not Covered By Warranty (and further action)

Weather Damage, also known as Storm Damage. Common signs: broken poles, torn fabric. All over damage often caused by using the wrong pegs for the conditions. Generally an insurance claim for a new tent.

Incorrectly applied force: burst zips, pulled seams, pole holes in fabric. Minor damage can be fixed with repair kits or larger damage can be repaired to 'as new' by approved repairer

Fire damage: usually not as dramatic as it sounds, fire damage usually manifests as small fabric holes caused by burning embers dropped on the fabric or carried by the wind. Most small holes can be repaired with repair kits or tenacious tape. Significant fire damage is usually not repairable.

Broken Poles: most poles are very fragile and even small bumps and knocks can break the fibreglass and they are therefore not covered by warranty. Shock cord can be easily and cheaply replaced and pole sections can also be replaced.

Accidental damage: localised damage to an area of a tent caused by significant adverse force often caused by a body falling into a tent or a vehicle. Significant repair cost, whole new pole set, possibly unrepairable write-off.

Localised cut(s) in fabric: Often unmistakable damage caused by knife or scissors when opening tent box. Tenacious tape should repair most damage well

Camping World is always here to help so if you have any queries or would like some advice please get in contact and our team will be happy to help.

Email: cwukebay@gmail.co.uk

ADDRESSES AND CONTACT NUMBERS

CampingWorldUK - eBay

WEBSITE DEPARTMENT & COLLECTION POINT FOR EBAY ORDERS (By Appointment Only)

Unit 4 Blackwater Trading Estate

Blackwater Way

Aldershot

Hampshire

GU12 4DJ

Tel: 01252 316 649

Fax: 01252 333 129

CURRENTLY NO SHOP ON SITE. CUSTOMER COLLECTIONS AVAILABLE BY APPOINTMENT

Camping & Leisure World SUPERSTORE - FRENSHAM

The Reeds Road

Frensham (Nr. Farnham)

Surrey

GU10 3BP

Tel: 01252 795 293

Fax: 01252 790 008

OVER 100 TENTS ON OUTDOOR DISPLAY - CAFE ON SITE

Camping & Leisure World SUPERSTORE - HORSHAM

Hillier Garden Centre

Hornbrook Park

Brighton Road (A281)

Horsham

West Sussex

RH13 6QA

Tel. 01403 255 458

OVER 150 TENTS ON DECKED OUTDOOR DISPLAY - REFRESHMENTS AVAILABLE

STORE OPENING HOURS Open 9.00am – 5.30pm Monday to Saturday

10.00am - 4.30pm Sunday

Vat Number: 868763363

Company Registration Number: 4231477