eBay item number:
Seller assumes all responsibility for this listing.
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Business seller information
SSR Trading Limited
Saukar Singh Rawat
Suite G4, Premier Business Centre,
47-49 Park Royal Road,
Company registration number:
I provide invoices with VAT separately displayed.
After receiving the item, cancel the purchase within
Seller pays return postage
The seller is responsible for return postage costs.
Return policy details
SSR Trading Return Policy
If for any reason you are not satisfied with your item purchased from us, you can return it to us in its original condition within 7 days of the date you received your order. You need to contact us to obtain RMA (Return Material Authorisation) number before sending any product back to us whether they are faulty or unwanted. Once you have received the RMA Number you may return the product back to us. The product must be returned in its original condition, with undamaged packaging, with any seals and shrink wrap intact and unused for a refund excluding our delivery costs. You will be liable for the delivery charge when returning the product. We reserve the right to refuse returns or to charge you our fees and expenses if the product is received otherwise than in accordance with these requirements.
Faulty items within 28 days of purchase will be replaced if in stock or refunded if out of stock. Outside the 28 days, faulty items need to be directed to the manufacturer to exercise your warranty. This does not apply to faults caused by accident, neglect, misuse, dropping and damage resulting from exposure to sand and water or failure to follow manufacturers operating instructions.
After 7 days, unwanted goods will only be accepted at SSR Trading Limited discretion and will be subject to a 15% restocking charge.
We can only accept the return of opened items if they are faulty.
If you wish to talk to one of our customer services representative please call us on 020 8150 6285 Monday to Friday 9.30am to 5.30pm.We do not sell items on a trial basis customers must ensure they have ordered the correct items and that the items are compatible with their existing hardware or software. You may obtain this information by visiting the Manufacturers website.
Postage and Packaging Guidelines we recommend that you return your item(s) using a traceable insured service such as Royal Mail Recorded delivery. We also recommend that you return the items using sufficient packaging such as a padded envelope or box. Failure to do will result in a delay for processing your return. You will be liable for all the delivery charges for return and replacement of the faulty product. Please ensure you get insurance cover for the full value of the product as we will not be liable for any loss or damage in transit.
SSR Trading Limited Phone: 020 8150 6285
Fax: 020 8181 6515