* It is not possible to cut holes in toughened glass or double glazed units except at the time of manufacture. Please consult a glazier.
SHIPPING INFORMATION - Please Read Carefully
Royal Mail (UK
Post) – Although most items arrive in 2-3 days please be aware that our
long term mail order experience tells us that Royal Mail post can take up to 3
weeks to arrive in some cases. Occasionally Royal Mail do make mistakes and
send parcels down the wrong postal channels, they then need to allow time for
the item to come back to the correct destination. Some people think Royal Mail
post always arrives in a few days and Royal Mail & Ebay do suggest this but
a percentage of packages are in the postal system for longer. We send 100's of
packages out EVERYDAY and a delivery time of 10-14 days is not uncommon. For
this reason Royal Mail will not undertake any claims for late or missing post
until 15 working days (including Saturdays) has expired. So by choosing Royal
Mail you are agreeing to allow Royal Mail the time they require to deliver the
order. Please do NOT order items via Royal Mail if you need them urgently. If
your order has not arrived within a week please do get in touch so we can start
an investigation. If the item cannot be located we will only be able to send
replacements once the 15 working days has passed. A link to the Royal Mail
website below will verify their terms with regard to delays and lost post.
Other Courier 3-5 days (UK Post) -
This is a tracked 3-4 day service sent with UK Mail but will be delivered by
Royal Mail so if you are not home it will be returned to the post office. Our
terms and Royal Mail's terms as shown above also apply to this service.
Other 24 Hour Courier (UK) "Other
24 Hour Courier” postage method will be shipped with Interlink or Parcelforce,
delivery is next working day from date of dispatch (weekdays only) but please
bear in mind that if you order after midday or at the weekend your order will
not go out until the next working day. Deliveries to Northern Ireland,
Scottish Highlands, Isle of Man, Isle of Wight & all Offshore locations are
not next day or part of the get it fast agreement, orders received from these
locations will be sent on a slower service with Royal Mail or a courier.
International Post Items posted
using Royal Mail normally arrive in 5-10 days to most locations but they can
take up to 25 working days arrive in some cases. If you select this service you
are agreeing to allow Royal Mail the time they need to deliver, we cannot resend
a lost item until the 25 working days have passed. Items sent using
International Signed For can sometimes be traced along the route so if your
item hasn't arrived in around 10 days please do get in touch so we
can start an investigation.
International Couriers Items posted using
International couriers are traceable at all steps of the journey so if the
item hasn't arrived within a week please do get in touch so we can
track it. If you are off-shore or considered as living in a remote location
please get in touch for a postage quote before ordering.
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YOU CANNOT BUY CHEAPER
We accept Paypal, Credit Cards, Postal Orders, Cheques, Bankers Drafts or Bank Transfers.
Open weekdays 10-4pm (not bank holidays) Tel Low Cost Call 0845-4584543
EMAIL US, firstname.lastname@example.org
Pay by Debit Card over the phone for further discounts.
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Low Cost Call 0845 458 4543, 10am - 4pm weekdays or email us at email@example.com
FREE training advice from our resident trainer: firstname.lastname@example.org
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Why buy from Dog Goodies?
1. QUALITY PRODUCTS. All tried/tested! If they do not pass our tests, we do not sell them! New product samples are tested in our dog training centre to eliminate the products with poor performance such as the cheap sonic/bleep collars which Ebay is flooded with at present.
2. WARRANTY. Our products have full warranties
3. ADVICE. Our friendly staff will advise you on the product to suit your needs
4. AFTER SALES SERVICE. Our knowledgeable, friendly staff can help with any queries
5. FAST INSURED DELIVERY. Orders are picked and dispatched within 1 working day
6. REFUND POLICY. If the product that arrives is not what you imagined simply send it back within 7 days in the original packing & receive an item price refund.
BEWARE OF STOLEN PRODUCTS, DON'T LOSE YOUR MONEY & GOODS, ASK THE SELLER IF THEY GIVE A RECEIPT AS WARRANTY COVER!!