Safari Friends Embroidered Baby Shawl / Blanket Wrap

SAFARI FRIENDS EMBROIDERED BABY SHAWL

The manufacturer calls it a shawl...
but rather than a Christening style shawl...
it's a blanket style wrap to swaddle your baby in!

100% Polyester with Cotton Trim

94 x 82cm

Machine Washable (40 degrees)

Delightful Embroidered Baby Shawl Featuring
Harry Hippo of Safari Friends!

For Ages 0+ (Suitable from Birth)

Important

ADDITIONAL INFORMATION
Please Read Carefully

Comfort Zone Cloud 9 only sells stocked items.

Low prices mean that I have a huge demand.

The busiest time of year is October-January.

PLACING AN ORDER

If you are purchasing more than one item, please pay for them altogether.

This will ensure all your items are placed on one order and dispatched together.

To do this, select the goods you want and instead of paying straight away, select Seller’s Other Items to continue shopping.

When you select the Pay Now option, you should see all the items listed on one invoice.

Please make sure your contact details are correct on eBay and PayPal.

If you need to change an address, please order your goods and then contact me before making a payment.

This will enable me to amend your address on your invoice so that the correct information is relayed to the factory which supplies me.

COMMUNICATION

 Please note, messages on orders and emails can easily be overlooked by the computer systems.

Please always contact me via eBay messages.

If you can’t contact me via eBay, please call me or send a text message to:
07731 020846 (o2) or 07757 794569 (Virgin)

[Sales People: I am on the Telephone Preference list and this number is for my customers only].

Please note that although my mobile number is provided, I do have a job (working unusual hours) and am not always able to answer the phone and will not always have access to a computer. For these reasons, and more, eBay inbox is usually the best way to make contact.

If your telephone number is provided, I will not call you after 8.00pm or before 10.00am. I will not pass your number to anyone, except the courier.

DISPATCH

 Due to high demand, dispatch times have been increased (to ridiculous levels pre-Christmas).

However, most orders will be sent out a lot sooner than the listing suggests - as you can see from my feedback.

DELAYS

To avoid delays, please provide a phone number that the courier is able to contact you on.

It's important to keep an eye on tracking numbers daily!

If your parcel has been delayed, please let me know when they arrive.

RETURNS

If you’re unhappy with your purchase, please contact me.

I’ll send you a pre-paid returns pack addressed to the factory, which supplies me.

PLEASE DO NOT SEND TO THE ADDRESS PROVIDED as I will not be able to refund postage.

I CAN ONLY REFUND POSTAGE IF:

Goods are damaged or faulty or the incorrect item(s) were dispatched.

Goods must be returned, in an unused condition, within 14 days.

Please send photographic proof of any damaged items to: cloud9help@live.co.uk

FEEDBACK

Positive feedback is always appreciated.

Please contact me before leaving negative comments.

Please contact me before opening a case against me.

I will always try my best to amend any problems.

To avoid delays, please make sure your contact details are correct. Please include a phone number so that the courier, my supplier and I can contact you regarding your order, if necessary. I will not use it for any other purpose or pass it to anyone else. Thank You!

 Dispatch Times have been increased due to the holiday period, however, in the vast majority of cases, your item should still be dispatched a lot earlier than stated.... as my feedback testifies. Royal Mail also experience delays during this time & this is out of my control so I have exaggerated the dispatch times to cover myself.

Please bear with me, I will do my best to get your parcel to you asap! If you're in a desperate rush for your parcel, I do offer overnight delivery via courier, however this does not guarantee that items will be dispatched on the 1st working day!

Many answers to your questions are in the listing descriptions. Please refer to the Additional Details regarding Dispatch, Delivery, Tracking etc. etc.

Please also check your estimated date of delivery and please know that these are very conservative estimates.... usually.

If your parcel is delayed, please track it at www.interlink.com - If your parcel was sent via courier, your tracking number will be on your purchase order form.

If you urgently need me, please contact 07757 794569... that way, I can respond without being online. If you don't have a mobile phone, please inbox me and I will get back to you asap.... (if I am on my phone, I apologize for the typos and the rushed messages etc. in advance). Please note, if I am out and about, on my phone, I can not look up your order details etc. but will do so once I get back online.

Please Note: My supplier dispatches on my behalf. Working days are Mon-Fri.