Orders will be dispatched via Royal Mail or Parcel Force for UK deliveries.
We have a 98% success rate in dispatching orders same day if payment is received before 12pm. Each listing will specify which type of delivery option available.
1st Class Royal Mail - takes 1 to 2 working days after dispatch
2nd Class Royal Mail - takes 3 to 5 working days after dispatch
Special Next Day delivery - delivered next working day before 1pm after dispatch
Parcelforce 24 - takes 1 working day after dispatch
Parcelforce 48 - takes 2 working days after dispatch
For Parcelforce items, the following postcodes can take up to 3 working days for delivery when using either service.
Postcodes: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE
Saturday and Sundays do not qualify as working days
Please bear in mind those Parcelforce deliveries to Channel Islands, Scottish Highlands, Offshore Islands and Northern Ireland may incur a surcharge. The following postcodes will incur a surcharge.
IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, TR21-25 and Northern Ireland, Isle of Man, Isles of Scilly
International Deliveries - this will vary from country to country. Please bear in mind deliveries outside the EU will be subject to possible import taxes in your country.
Under our Electric Mania eBay Refund Policy, you have 7 days to cancel an order and return a product to us, providing it is unused and in a saleable condition for a full refund. Where a product is faulty, damaged or described incorrectly we will refund the original delivery charge, but not when a product is simply unwanted*.
*This policy does not affect your statutory rights relating to faulty or described goods, or your right to cancel orders under the Distance Selling Regulations.
Except for faulty items, we only accept returns of items that are in the same physical condition as they were supplied. You must also have taken reasonable care to not mark or damage the product. All returned items will be inspected upon receipt. If there is evidence that the products are not in the same physical state and reasonable care has not been taken with them, then unfortunately you will not be eligible for a refund.
Please contact us before returning an item to get returns authorization details.
If your item develops a fault please notify us at
If the fault has developed within 30 days of delivery we will offer a refund or replacement, including original postage costs or a replacement product once the original product has been returned to Electric Mania for checking and verification of the fault.
If the fault develops after 30 days but within the 3 month warranty (or longer if stated) please contact us via my eBay and we will repair or replace it once the original product has been returned to the Electric Mania team for checking and verification of the fault.
If a product is returned as faulty but not found to have a manufacturing fault or if a fault has developed as a result of misuse, no product or postage costs will be refunded.