This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Details about Sera Betta Gran 10g Food For Siamese Fighting Fish
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Customer may return new, unopened items within 7 days of delivery, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.
Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of merchant error. An administration charge of £4 or a 10% handling fee will be applied again not payable if merchant error. You are liable for the return postage costs. It is recommended that any returns are sent recorded delivery as we cannot be held responsible for any returns lost in the post. You are also liable for our initial postage costs - These are often subsidised and you will be liable for the actual postage cost incurred.
All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.
Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.
Items classified as hazardous materials are not returnable. Please contact the merchant for issues concerning these items.
In the unlikely event that your item arrives damaged or faulty please notify us within 72 hours whereupon we will advise you on the best method of return. Goods must be returned within 14 days for a replacement or a full refund.
In this event we will confirm the method of return & refund the postage costs. However, if goods are returned without our prior agreement we may not be liable for the charges incurred.