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Details about  Set of Three Glass Cupcake Christmas Tree Decorations

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Set of Three Glass Cupcake Christmas Tree Decorations
Set-of-Three-Glass-Cupcake-Christmas-Tree-Decorations
Item Ended
Condition:
New
Ended:
03 Nov, 2014 01:35:25 GMT
Price:
£4.25
[
History:
]
Postage:
Free Economy Delivery | See details
Item location:
UK, United Kingdom

Description

eBay item number:
291027260500
Seller assumes all responsibility for this listing.
Last updated on  23 Oct, 2014 14:49:30 BST  View all revisions
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Item specifics

Condition:
New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is ... Read moreabout the condition
 
Set of Three Glass Cupcake Christmas Tree Decorations
Set of Three Glass Cupcake Christmas Tree Decorations
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Set of Three Glass Cupcake Christmas Tree Decorations

£4.25
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A product by Christmas Direct
Set of three glass cupcake Christmas tree decorations
Three colours - pearlescent, pink & green
Approx 3.5cm

We're a family run business established just over 5 years ago and all our team take great pleasure in playing our small part in so many happy occasions. We know not everyone has the time to scour the high streets for the perfect gift so we’ve selected thousands of beautiful things, made specifically for the many different occasions you’ll find yourself buying for throughout the year.

Delivery

All our products are shipped via Royal Mail and we offer 2nd class, 1st class and signed for services which you can choose from as you check out.

All our products are sold from stock so our aim is get your order out within one working day. At extremely busy times of year, i.e. December, on rare occasions some orders may slip to a 2nd day but this is the exception.

At present we only ship to the UK via our ebay store.

Returns

We hope you love your items as much as we loved choosing them for our shop, however if you are not completely satisfied we do offer a no quibble returns service. All we ask is you post your return within 7 days of receipt and all items must still have their original packaging in tact. If this is the case follow the simple steps below and we'll take care of the rest.

If your item arrived damaged, you probably won’t need to return the item all we ask is you email us a picture of the damage and we can normally assess it from the and issue a replacement.

Step by step

  1. Package up your return and include your initial dispatch note or something else that clearly states your order number and reason code.
  2. Clearly label your package with the return address given below (hand written or printed is fine).
  3. Hand you package in at any post office counter and ask for it to be sent 2nd class.
  4. You should also ask for a Certficate of Posting. This certificate is provided free of charge and you need to hold on to it until we have confirmed receipt of your parcel.
  5. If you're opting for a refund there is no need to wait , email us at this point confirming exactly what you are returning and why (damaged, unwanted etc.). All we need is the session ID from the certificate of posting to be included somewhere in the email and we will issue a full refund within 1 working day. Also be sure to mention how much postage you paid to return the package and we’ll refund that also.
  6. On receipt of your return we will email you to confirm everything has been received OK and at this point you dispose of the Certificate of Posting.
  7. If you chose not to contact us when you handed in your package at the post office we will issue your refund on receipt.

Freepost Address

Occasions Retail Limited
Unit 3, Airfield Industrial Estate
Cheddington Lane
Long Marston
Hertfordshire
HP23 4QR

Exceptions

The only exceptions to this policy are any items we provide that are personalised before they reach you. The personalisation renders these items unsellable and therefore the may not be returned.

Here to help

We hope this helps but if you have any questions please don't hesitate to get in touch with any of our customer service team at cs@occasionsdirect.co.uk or on the phone at 01296 662111.

Please note this applies to UK residents only, international customers please contact us on the above email address.

By mail:

Occasions Retail Limtied
Unit 3, Airfield Industrial Estate
Cheddington Road
Long Marston
Hertfordshire
HP23 4QR

By phone:

01296 662111

By email:

ebay@occasionsretail.co.uk

Our office ours are Monday to Friday, 9am to 5pm

Business seller information

Occasions Retail Limited
Company registration number: 06619378
VAT number: GB 937546783
I provide invoices with VAT separately displayed.

Returns policy

After receiving the item, cancel the purchase within
Return postage
Until 31 January 2015
Seller pays return postage
The seller is responsible for return postage costs.
Return policy details
We hope you love your items as much as we loved choosing them for our shop, however if you are not completely satisfied we do offer a 100% free of charge returns service. All we ask is you post your return within 14 days of receipt and all items must still have their original packaging in tact. If this is the case follow the simple steps below and we'll take care of the rest: 1. Package up your return and include your initial dispatch note or something else that clearly states your order number. 2. Clearly label your package with the return address given below (hand written or printed is fine). 3. Drop your item into the post office and ship it via 2nd class mail. 4. Ask for a Certficate of Posting (it's free) and then email us with the return postage costs and the session-ID from the certificate and we'll refund you straight away 5. If you can't get to the post office and are sending it via work etc. don't worry we'll simply refund you on receipt Address: Occasions Retail Limited Unit 3, Airfield Industrial Estate Cheddington Lane Long Marston Hertfordshire HP23 4QR We hope this helps but if you have any questions please don't hesitate to get in touch with any of our customer service team at cs@occasionsdirect.co.uk or on the phone at 01296 662111 Please note this applies to UK residents only, international customers please contact us for more info.
Most Buy It Now purchases are protected by the Consumer Rights Directive, which allow you to cancel the purchase within 14 working days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.
See return policy and terms of service for Click & Collect

Questions and answers about this item

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