For returns, defective products exchanges or refunds, buyer must contact seller within 7 days of receipt of the product. A Return Authorization Number is required. Shipping costs to return items to us for exchange or refund are the sole responsibility of the buyer. For defective exchanges (within 7 days of delivery), we pay to ship the replaced item to buyers within the US. On international orders, the buyer pays for shipping both ways. For warranty service/exchange (more than 7 days after delivery)or for international exchanges, the buyer pays for shipping both ways.
For all returns, there is 15% restocking fee. Return must be new and in the original packaging including everything that shipped. Partial return may lead to partial refund. 15% restocking fee does not apply to defective product exchanges. Shipping and Handling fees are not refundable.
Automotive electronics such as alarms, remote starts, keyless entries and compressors which have been installed (or attempted to do so) may not be returned for refunds. We will exchange any unit which is found to be defective. Buyer is responsible for all shipping costs
Remote Starters & Alarms – The remote starters & alarms we offer all carry a limited lifetime warranty through the manufacturer. Physical damage or damage due to improper installation will void the manufacturers warranty. Within the first year you can contact us for warranty issues. The product must be returned to us at the customers expense in order for us to perform warranty service. After the first year, warranty issues must be handled directly through the manufacturer. The manufacturer will require a receipt from the original purchase. Product specific warranty information will be included with the product packaging.
Linear Actuators – Linear actuator carry a No DOA warranty. Each actuator is QC tested before it leaves our facility. If you receive a defective actuator, you must contact us within 14 days of receipt. Actuators that are damaged due to improper installation, overloading or running over the duty cycle will not be covered under warranty.
All Other Items – All other items carry a 1 year limited warranty either through MyPushcart or the products manufacturer. The product is warranted to the end user, when properly installed and under normal conditions of use, to be free from defects in workmanship and materials for a period of one year from the provided date of purchase, to the original purchaser of the product. This warranty does not cover abuse, operation in a manner inconsistent with the products design, or damage resulting from exposure to the elements. If the defect is considered under warranty, MyPushcart will, at its option, repair or replace the product free of charge to the original purchaser. MyPushcart is not liable for any installation charges, loss or damage of any kind incurred in the replacement, repair of any warranted product.