Sink into this luxurious square pillow from Silentnight and enjoy a snug night's sleep every single night.
Packaging may vary from image shown.
The authorised resellers of Silentnight Bedding
As one of the leading online bedding shops, here at Just Pillows we take immense pride in supplying premium pillows at prices which won't leave you losing sleep at night.
All of our products have been carefully designed and created by industry experts- and this expertise allows us to offer the best sleep solutions to each and every one of our highly valued customers.
We aim to deliver most items within 14 days. Whilst we make every effort to deliver all your items within days advise on eBay when you placed your order, we shall not be liable if we fail to do so in part or in full due to circumstances beyond our control. Where possible we shall contact you to let you know if we are having any problems getting an item to you within that time.
British Forces Post Offices (BFP0) addresses are normally rejected when delivery is attempted and we are unable to deliver to these addresses, so please provide an alternative address so we can deliver your items. Please contact our Customer Services for more information or questions please message us via eBay messages.
We use third party delivery company, Hermes which may, at their discretion, leave an item in a safe place if no one is present at the time of delivery. In these circumstances the delivery company should put a card through your letter box explaining where it has left the item. If you have any complains about your delivery, please contact us first as we are keen to resolve any issues before feedback is left.
We trust that you will love your new bedding from us. However, if you have any issues or wish to return your item, see the instructions on how to do so. We want to resolve any issues you may have, so contact us before opening a case via eBay or leaving negative feedback as we can resolve issues quickly for you this way.
We except returns within 14 days of reciept for a full refund. The period of 14 days begins on the day after the day you receive your goods. You must inform us of your wish to cancel in writing either by letter or email within a period of 14 days. The period of 14 days begins on the day after the day you receive your goods. You must take reasonable care of the goods and not use them. Unless the goods are faulty, damaged or incorrect we will not pay for the return postage. Please be mindful that heavy items e.g. mattresses may on average cost £50 to return but will vary depending where they are being sent from. You must return the goods within 14 days of notification. Reimbursement will occur once the item has been returned or evidence is produced that the item is being returned.When returning your item, your item must be unopened and in its original packing. Returns for unwanted items, buyers will be liable for postage costs.
If you recieved damaged or faulty products, we will happily replace any item for you. The most economical way to return the unwanted item to us would be via My Hermes Courier Service. My Hermes offers a collection and return for from £3.60 dependant on size and weight of item. You will also have the option to use one of their conveniently located parcel shops as a drop off point if required.https://www.myhermes.co.uk/send-a-parcel.html? The on-line form is quick and easy and you can print off a label at home with convenient home collection offered.
When you have arranged your return you will be supplied with a 16 digit tracking number.
Please send us an eBay message advising that the item has been returned. Once the 16 digit number confirms the return we will happily process your refund or reship your replacement immediately for you depending on your requirements. If you have any questions or queries about this, please contact us via eBay messages and our customer service team will be only too happy to help.
In accordance with UK Distance Selling Regulations you have the legal right to cancel your contract with us up to 14 working days (not including Bank Holidays or weekends)from the day after you receive your goods.
Please contact us via email messages detailing you wish to cancel, your order number and your name and address - or write to Customer Services, Branded Bedding, Albany Mill, Old Hall Street, Manchester. M24 1AG.
You must return any goods you have received to us at Customer Services, Albany Mill, Old Hall Street, Manchester. M24 1AG. as soon as possible. The cost of the item(s) purchased and the cost of sending your order to you will be refunded within 30 days of your cancellation. You will however need to pay for the cost of returning the item(s) to us as per our returns policy.
We only accept PayPal as the method of payment, if you do not have an account with PayPal, you can still use your credit or debit card via PayPal. Our customer services team are unable to take payment via telephone for eBay orders.
If your having a problem with payment via PayPal, please contact them on 0800 358 7911 or outside the UK please call 00353 146 9004.
Please contact our Customer Services for more information or questions please contact us via Ebay messages.