|ABOUT US: |
Why buy from JDB Distribution? We are a family run business from Leicester in the UK.
We may never be able to compete on stock variety with the larger firms, but we have a redeeming feature - we are small enough to care about our transaction.
Have a problem? Let us know - we will do everything we can to sort it out.
We mainly stock parts from old, used electronics that would otherwise be bound for the scrapheap. In keeping with this spirit of recycling, we do generally use recycled packaging for exterior protection in the mail.
We do not, however, reuse anti-static bags or wrapping. Every effort is made to ensure the safety of your components.
We can fit any item sold on this store professionally fitted for only £40 plus postage. Have your laptop or system sent to our premises, our engineers will professionally install and test the part, before swiftly delivering it straight to your door via fully tracked and insured courier. Please contact us for more details.
Jewellery and fashion:
We stock a range of fashion and handmade jewellery, as well as a range of hair accessories and other beauty items.
We will be expanding into clothing in the future so please keep an eye out!
We ship all items from the UK unless stated otherwise.
We allow collections from our premises in Leicester via APPOINTMENT ONLY.
Collections must be paid with either Paypal or cash on collection.
All payments are to be made within 5 working days or, if a weekend is included, 7 total days after your purchase.
Non payments will be sent to eBay and have a dispute opened against them.
We accept payment through:
- Cash on Collection (Via APPOINTMENT ONLY)*
- Postal Orders*
If paying by Paypal, you must pay for the item(s) through eBay's checkout system.
*UK ONLY. There may be a delay in processing cheques and postal orders. We will not dispatch your item until the money is cleared into our account.
POSTAGE AND PACKAGING:
We dispatch all items within one working day (Mon-Fri).
Unless otherwise specified, all of our items come with free delivery, via either Royal Mail 2ND Class Standard, Royal Mail Standard Parcels, or MyHermes courier, depending on weight.
We can also arrange for 1st Class, 1st Recorded, and Next Day Delivery, or for delivery by a courier of your choice.
Please contact us for a quote if one is not provided in the Postage and Packaging section of this listing. As we are a recycling company, we mail most of our items out in re-used, damaged, or marked packaging. However, our top priority is the protection of your item.
Due to this and our commitment to a waste free, paper less office and business, we do not provide invoices unless specifically requested.
We cannot be held responsible for items that are delayed in the postal system, as it is beyond our control. We always obtain a proof of postage for every item.
INTERNATIONAL POSTAGE AND PACKAGING:
Due to the expensive nature of international delivery, we do offer a budget option, which is fine for the vast majority of non fragile objects.
This option is sent untracked and uninsured - any loss is entirely at your risk.
We can offer tracked and insured delivery to most countries worldwide - contact us before purchase to arrange for this.
WARRANTY AND EXTENDED WARRANTIES:
We offer a free 30 day warranty on all New, New Other, Used, Seller Refurbished, Manufacturer Refurbished items. We keep a copy of every part and serial number in order to validate our warranties.
We guarantee the item will work perfectly for at least 30 days from purchase.
This warranty applies to the item sold by us only and not any peripherals or any other hardware that may have issues with it.
In the event of this item not working to its original standard for 30 days you will receive a full refund or replacement item.
Warranty does not apply to "For Parts or Not working" items or untested items.
On all New, New Other, Used, Seller Refurbished, Manufacturer Refurbished items, we can offer extended warranties:
Terms and conditions apply. Please contact us for more information on the warranties. Extended warranties can be purchased up to 30 days after purchase of your item.
- 60 day - 10% of purchase price.
- 120 day - 20% of purchase price.
- 240 day - 30% of purchase price.
- One year - 40% of purchase price.
- Two year - 50% of purchase price.
RETURNS AND PROBLEMS:
Unfortunately due to the size of our business we are unable to provide more than basic support.
If an item we sold as working has any issues within 30 days, you may return it for a full refund + return postage.
Before returning, please contact us via the eBay messenger system, or our email address email@example.com - please do NOT return any items without contacting us..
You will need to enclose a filled out copy of our RMA form: http://jdbcomputing.co.uk/rma.pdf
This will allow us to quickly ascertain the issue and where the item has come from.
If you are pleased with our transaction, please leave five star feedback, and five star "Detailed Seller Ratings" for us.
If you are not satisfied with our transaction, please contact us for support. Whether your item hasn't arrived or you had another issue with the transaction, we are here to help!
We can be reached via email at firstname.lastname@example.org - generally we will try to reply same day between 1 and 10PM.
Our eBay shop can be viewed by clicking here.
Add us to your favourite sellers list by clicking here!