eBay item number:
Seller assumes all responsibility for this listing.
evorG ehT 8
Soap & Glory
Business seller information
8 The Grove
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Our main aim at VLA Trading is to ensure that we are providing you with the first-class service that you deserve.
All items are eligible for return within 14 days of receiving your item(s).
Returns will NOT be accepted if:
The seal on your product is broken.
You have used the item.
You have not agreed the return with us, in writing, within 7 days of receiving your item.
Return Postage Costs
Unless the item is faulty or significantly not as described, you (the buyer) will be responsible for any return postage costs. Where an item is faulty or significantly not as described, we will reimburse any reasonable postage costs. This will be a sum equivalent to our own P&P costs for your item, plus £1.10 for recorded delivery.
All refunds will be made using the original payment method – no exceptions.
Where applicable, an exchange will be offered as an option.
Please allow up to 5 working days for your refund to be processed.
At VLA Trading, we strive for 100% customer satisfaction. Whilst we understand that sometimes things do go wrong, we want you to be 100% happy with our transaction. To this end; please contact us immediately if there are any problems whatsoever with your purchase. If you feel that you are unable to leave us Positive feedback or anything less than 5 stars in our DSR ratings, please contact us immediately and we will try to rectify any concerns you may have.