Buyer must contact us within 7 days of receipt.
Goods must be returned within 14 days of receipt.
Goods must be sent to us, unused and unmarked, complete in original packaging. It is your duty to take care of those products, and they are your responsibility until we receive them.
Before sending the goods back to us, please ensure they are repackaged carefully and securely. You will need to pay for the return postage of the goods, and it is advisable that you retain a proof of posting in the event of lost items.
After goods delivered to our warehouse, our staff will check goods, if no damage / mark / scratches / other problem, we will credit you in full (Item price ONLY, NO original postage). For P+P inc. item, we only refund 80% of the total price, 20% will cover the postage.
We do not cover return postage, it is buyer responsibility. All checking and refund process will be finished within 7 days.
If you have purchased the goods in wrong size (by your mistake) and would like to return, we do not refund any postage (original and return postage), so that, please make sure you only buy what you need.
If you have purchased the goods in wrong size and would like to make exchange, we do not refund any postage (original and return postage), please contact us, we will arrange either refund (deduction) or add on payment for your exchange item.
If any item has been damaged during the goods return to us, we will picture all damages and send to your email, you can make claim from your courier service. All damaged returned goods will be kept for 15 days, if you need them back, please contact us for postage, we can put them into one box, send back to you. (Some courier services need this evidence for make a claim, like Royalmail). We will deduce the damaged goods selling price from total sum of refund.
Please note: Bargain corner item will only accept 7 days of return.
NOTE: if you missed delivery, the delivery driver will leave a card at your address. You need to contact courier service by yourself. If you do not contact courier service, your package will be returned to us. Courier service will charge 8GBP+VAT for admin fee, if you request refund, this admin fee will be deduced from your bill, if you need we send the item again, you need to pay 8GBP+VAT plus item postage. SO, DO NOT MISS YOUR DELIVERY.
Please agree this statement before make purchase our goods and services.