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Business seller information
St James Mill
6-12 St James Street
East Riding of Yorkshire
Return policy details
In the case of any returns we will refund the price of the Product in full, excluding the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.
If the product is defective, we will examine the returned Product and will notify you with our view on whether you are entitled to obtain a refund, repair or replacement product via e-mail within a reasonable period of time.
If you would like a refund on a defective product as the customer you have the additional right to request a refund of the purchase price paid for the product together with the delivery costs we originally charged you when purchasing the product and any reasonably incurred delivery costs you incurred in returning the Product to us.
Where we agree to make a refund to you, we will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you are entitled to a refund for the defective Product.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.