My-bathroom.co.uk accepts all major forms of payment including the following:
All major debit/credit cards including Visa, Mastercard, Switch, Delta and Solo.
When ordering with debit/credit cards or paypal, you must provide the exact billing address and contact details.
If you would like to pay by card please call our local rate telephone number (0203-411-4154) and a member of our sales team would be happy to assist you with any purchase. (MON - FRI 8:30AM - 5PM)
PLEASE NOTE: Incorrect information will cause a delay in processing your order. Your order will only be processed once we have received cleared funds for your purchase. Please note: All prices on our website are inclusive of VAT.
All our items are in stock and are shipped within 24 hours of receiving cleared payment. If for any reason the item is not in stock we shall notify any purchaser within 24 hours of purchase. Orders received Monday to Friday before 3.00pm will usually be despatched the same day and normally arrive the next working day.
PLEASE NOTE: Any ceramic items ordered on a Friday or over the weekend will be dispatched the following working day.
Please ensure a contact telephone number is supplied in the notes field of any Paypal payment. Please note we will not dispatch any items without a contactable telephone number.
We take great care in packaging every item to ensure it's safe shipment to you. We charge a P&P fee only to cover our costs of materials and labour. All our items are brand new and will arrive packed complete with the appropriate fittings. Buyers must insure that goods are signed for on delivery. Please check all goods upon arrival. Once goods are paid for you should expect delivery within the next 1 to 2 working days from the date of purchase. We do not guarantee what time your purchase is delivered. We can only guarantee which day the item is delivered. (SUBJECT TO CONDITIONS)
Please ensure that you leave your daytime telephone number for our couriers. If you do not receive your purchase within this period or if you need to find out the exact day of delivery please call us on 0203-411-4154 or email us on email@example.com
Once the goods are delivered and signed for, they become your responsibility. Any transit damage to the goods, shortages or incorrect goods supplied must be noted upon delivery of the consignment and reported within 48 hours either by telephone or email. We will then redeliver your goods immediately without any question at no additional cost to you.
If you are not satisfied with your purchase or you bought the item in error you have the right to cancel your order with us within 7 days from date of delivery for a credit or refund. It is your responsibility to return any goods in pristine condition in its unopened, original box. You will be responsible for the cost of the return and the safe return of the goods. If you do not return goods within 7 days after you have informed us that you wish to cancel your order, we reserve the right to arrange collection of the item from you and to charge you for such collection.
Please read the following terms before your purchase:
In the unlikely event that a manufacturing fault does occur we will try to replace any part(s) within 5 working days. If a part(s) cannot be replaced we shall endeavour to replace the purchased item with the same item or similar item (subject to stock).
We will pay any postage charges incurred for sending replacement part(s)or replacement item(s)due to any fault in manufacture to any UK mainland address.
We cannot be held responsible for any 3rd party costs or compensation in any way for damage to the item or any other goods during installation or delivery. We provide a full refund for items purchased within 7 days if you are not completely satisfied as long as the item has not been installed and is in a condition where it is resaleable.
A 20% handling charge will be deducted from your purchase price to cover eBay & other relevant fees. (Minimum charge of £10.00 applies).
Please make sure when returning any item(s) that the items in question are in the condition you received them in with its original box and packaging.
The buyer is responsible for the cost of any goods returned and is responsible for the goods to be returned safely and securely.
If any goods are returned without due care and damage is caused during transit, we will not be obliged to offer you a refund, so please ensure that the item is packaged securely so that no damage can occur.
If you are sending any items back to us, please attach a covering letter with your contact details.
Terms & Conditions
We warranty and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us on 0203-411-4154 or email us on firstname.lastname@example.org and we'll be happy to help.
For your peace of mind, all taps have a standard 5 year manufacturers guarantee against all manufacturing defects.
We cannot be held responsible for any 3rd party costs or compensation in any way for damage to the item or any other goods during installation or delivery.
We carry spare parts as standard in the event that these may be required.
A new bathroom is a real investment, adding value to your home, but more importantly, adding value to the time you spend there. You want your new bathroom to be perfect, and so do we.
My-bathroom.co.uk is a leading online supplier of the latest contemporary bathroom products.
We’re truly passionate about the bathrooms and products we supply. From bathroom suites to toilets, taps and bathroom accessories, my-bathroom.co.uk has a wide variety of products often available for next day delivery.
With products sourced worldwide, including many items exclusive to My-Bathroom.co.uk, our products offer both style and practicality affordable to all.
My-bathroom.co.uk is committed to keeping prices competitive and overheads as low as possible to pass these cost savings onto our customers. This allows us to offer direct prices on many of our lines, without any gimmicks.
Upon any purchase of our products before 3pm Monday to Friday, we aim to dispatch the same day and you should receive your goods the next day. The reason we can do this is that we stock everything we sell. If you have any questions about our products, you can contact us on 0203-411-4154 or email us at email@example.com
For more information about the products we sell and to find out about our latest special offers feel free to visit our website.
Alternatively please feel free to contact us and one of our friendly helpful sales team will be happy to assist you with your enquiry.
Opening hours 8:30am to 5pm Mon-Fri