Terms of Service:
We expect payment latest 3 days after auction ends. We accept Paypal only.
All items are shipped within 24-48 hours after we receive
cleared payment except Weekends and Holidays.
Shipping costs are adjusted by weight. Please wait for a combined
invoice if you purchase more than one item.
We usually ship with DHL from GERMANY.
International delivery takes between
10-30 BUSINESS days (mostly faster, but sometimes also longer).
We do not accept "where is my item" requests
within 30 business days after shipping.
We do not adopt liability for transit times.
To our US Customer: Because of strict controls of Homeland Security the delivery time currently can take a little bit more time.
Please, have some patience.
To keep shipping costs as low as possible for you, we use
- NO INSURANCE
- NO REGISTERED MAIL
- NO TRACKING / REGISTRATION NUMBER
Shipping via REGISTERED MAIL costs $3.00 additional.
TO USE THIS SERVICE IS ABSOLUTELY RECOMMENDED!!
CHOOSING STANDARD SHIPPING IS ON YOUR OWN RISK!
Please inform us, if you would like to get the item(s) shipped
via insured mail BEFORE YOU PAY. We'll send you an invoice
with adjusted shipping.
If a package is returned due to a wrong address provided by the buyer
we will charge for shipping it out a second time.
If a package is returned due you didn't pick it up at your local post office, we will charge for shipping it out a second time. We DO NOT REFUND money in this case.
If your item(s) wasn't shipped as registered mail,
WE DO NOT REFUND FOR LOST SHIPMENTS.
If your item arrives damaged, please DO NOT THROW IT AWAY.
We do NOT refund money for uninspected items.
Based on high temperatures, meltable products (in particular chocolate) might become damaged during the time of transport. A purchase of chocolate products during the summer months is NOT RECOMMENDED. Doing so, is on your own risk. We DO NOT take over warranty / guarantee for such damages.
We do not adopt liability for additional originating costs, as for example duty fees or similar.
Due to State Law unfortunately we cannot accept returns of food or cosmetic items.
We also need some days off, why we don't answer questions / emails on Saturday, Sunday and Holidays. Please allow more time to respond, especially after this days.
We never give away your personal data to third parties.
© German Goodies 4 U
Designated trademarks, registered trademarks and brands are the property of their respective owners.